Sharon Chambers Posted July 26, 2019 CID Share Posted July 26, 2019 Having very slow upload and download speed. I called them and they said it was adequate. Anyone else have a problem with them? Used to be Excede. Sharon ThomasD 1 Quote Link to comment Share on other sites More sharing options...
ThomasD Posted September 29, 2019 CID Share Posted September 29, 2019 (edited) Hi Sharon! I have the same problem. Take a look at my post in proof. I send them emails, called the support, all without result. And I need the Internet for my work. Living in the Campo and no chance to get a DSL or Fibre line from any provider! I hope your things are cleared in the time? If yes, tell me please how! Thank you in advance ThomasD Edited September 29, 2019 by CA3LE Added post Quote Link to comment Share on other sites More sharing options...
hhink Posted December 11, 2019 CID Share Posted December 11, 2019 Same problem here. I pay over $120/mo for one of their "Unlimited" plans, Silver I think, and I've never gotten the speeds they promise. I work from home and it's so frustrating. Won an Amazon Fire stick at a work event, but can't watch anything due to this crappy internet. It should be illegal for them to operate this way. ThomasD 1 Quote Link to comment Share on other sites More sharing options...
ThomasD Posted December 11, 2019 CID Share Posted December 11, 2019 Hello I find a way now, to get enough speed over the day. We reset the router every night, if we are not working and so we have enough speed to 5pm in the afternoon. For the time after 5pm I booked a 2nd line with skyDSL. So we pay now every month 130 € only to have internet and can work from home! I don´t know how Spain can sponsor them and they make this kind of "spam"-business!? Quote Link to comment Share on other sites More sharing options...
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