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SBC running me at only 18.5% - HELP

Guest rad_thundercat

By Guest rad_thundercat
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Guest rad_thundercat

Guest rad_thundercat

Posted
Posted

Hey guys, as the topic says, I'm getting horrible speeds through SBC DSL.  I read the sticky and followed every step but the speed never changed.  Can you guys help?

I believe I have the 1.5mbps package from SBC.  (anyone have a link where I can see EXACTLY what I'm signed up for through SBC? ex.1500/256)

and here is all the data retrieved from following Van Burens sticky:

http://ttester.broadbandreports.com/tweak/block:11b1c00?service=dsl&speed=1500&os=winXP&via=normal

---

Connection is:: 317 Kbps about 0.3 Mbps (tested with 386 kB)

Download Speed is:: 39 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Fri Apr 01 2005 12:36:48 GMT-0600 (Central Standard Time)

Bottom Line:: 6X faster than 56K 1MB download in 26.26 sec

Diagnosis: May need help : running at only 18.54 % of your hosts average (swbell.net)

Validation Link:: https://testmy.net/stats/id-B04QE1VCW

---

Log created by AutoCheck.bat on Fri 04/01/2005

Pinging testmy.net [67.19.36.6] with 32 bytes of data:

Reply from 67.19.36.6: bytes=32 time=17ms TTL=53

Reply from 67.19.36.6: bytes=32 time=16ms TTL=53

Reply from 67.19.36.6: bytes=32 time=17ms TTL=54

Reply from 67.19.36.6: bytes=32 time=17ms TTL=53

Ping statistics for 67.19.36.6:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 16ms, Maximum = 17ms, Average = 16ms

Ping Complete.

-----

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  1    *        *        *    Request timed out.

  2    89 ms  311 ms    23 ms  bras5-l0.rcsntx.sbcglobal.net [151.164.182.20]

  3    14 ms    14 ms    14 ms  dist2-vlan120.rcsntx.sbcglobal.net [151.164.162.67]

  4    14 ms    14 ms    14 ms  bb1-g1-3-0.rcsntx.sbcglobal.net [151.164.1.174]

  5    13 ms    14 ms    14 ms  bb2-p4-0.rcsntx.sbcglobal.net [151.164.191.118]

  6    13 ms    15 ms    14 ms  ex1-p2-0.eqdltx.sbcglobal.net [151.164.40.33]

  7    14 ms    14 ms    15 ms  ex2-p4-0.eqdltx.sbcglobal.net [151.164.41.155]

  8    15 ms    15 ms    14 ms  151.164.249.82

  9    16 ms    14 ms    22 ms  216.140.5.45

10    15 ms    15 ms    15 ms  67.99.43.234

11    15 ms    15 ms    15 ms  dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30]

12    16 ms    15 ms    15 ms  dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85.127.91]

13    30 ms    16 ms    16 ms  gig1-0-2.tp-car9-1.dllstx4.theplanet.com [67.18.116.85]

14    16 ms    17 ms    17 ms  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Trace complete.

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Guest rad_thundercat

Guest rad_thundercat

Posted
Posted

Ok, modem (SpeedStream 5100) connected directly to my NIC.  -helped a bit but not much...  :(

:::.. Download Stats ..:::

Connection is:: 322 Kbps about 0.3 Mbps (tested with 386 kB)

Download Speed is:: 39 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Fri Apr 01 2005 16:09:11 GMT-0600 (Central Standard Time)

Bottom Line:: 6X faster than 56K 1MB download in 26.26 sec

Diagnosis: May need help : running at only 18.83 % of your hosts average (swbell.net)

Validation Link:: https://testmy.net/stats/id-J6YF719Z8

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Guest rad_thundercat

Guest rad_thundercat

Posted
Posted

dslreports.com/tweaktest:

http://ttester.broadbandreports.com/tweak/block:5ed574e?service=dsl&speed=1500&os=winXP&via=normal

autocheck:

Log created by AutoCheck.bat on Fri 04/01/2005

Pinging testmy.net [67.19.36.6] with 32 bytes of data:  Reply from 67.19.36.6: bytes=32 time=15ms TTL=54 Reply from 67.19.36.6: bytes=32 time=14ms TTL=54 Reply from 67.19.36.6: bytes=32 time=15ms TTL=55 Reply from 67.19.36.6: bytes=32 time=14ms TTL=54  Ping statistics for 67.19.36.6:    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:    Minimum = 14ms, Maximum = 15ms, Average = 14ms 

Ping Complete.

Tracing route to testmy.net [67.19.36.6] over a maximum of 30 hops:    1    27 ms    83 ms    18 ms  bras5-l0.rcsntx.sbcglobal.net [151.164.182.20]    2    12 ms    12 ms    12 ms  dist1-vlan120.rcsntx.sbcglobal.net [151.164.162.66]    3    13 ms    15 ms    13 ms  bb1-g8-3-0.rcsntx.sbcglobal.net [151.164.1.142]    4    12 ms    12 ms    12 ms  bb2-p4-0.rcsntx.sbcglobal.net [151.164.191.118]    5    12 ms    14 ms    13 ms  ex1-p12-0.eqdltx.sbcglobal.net [151.164.44.45]    6    12 ms    13 ms    14 ms  ex2-p4-0.eqdltx.sbcglobal.net [151.164.41.155]    7    12 ms    13 ms    12 ms  151.164.249.82    8    13 ms    14 ms    14 ms  216.140.5.65    9    13 ms    14 ms    13 ms  67.99.43.234  10    13 ms    13 ms    13 ms  dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30]  11    14 ms    14 ms    15 ms  dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85.127.91]  12    14 ms    13 ms    15 ms  gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.116.86]  13    15 ms    14 ms    15 ms  6.67-19-36.reverse.theplanet.com [67.19.36.6]  Trace complete. 

(modem connected to NIC)

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Guest rad_thundercat

Guest rad_thundercat

Posted
Posted

...but I'm 11.4% faster than average on uploads.  Why is that?

:::.. Upload Stats ..:::

Connection is:: 322 Kbps about 0.3 Mbps (tested with 579 kB)

Upload Speed is:: 39 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Fri Apr 01 2005 22:09:37 GMT-0600 (Central Standard Time)

Bottom Line:: 6X faster than 56K 1MB upload in 26.26 sec

Diagnosis: Looks Great : 11.42 % faster than the average for host (swbell.net)

Validation Link:: https://testmy.net/stats/id-27OW89U4C

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mrbox Earning Trust

mrbox

Posted
Posted

is this anything new for you?  because just in the last two weeks, my connection with SBC went from ~1.0 - 1.2 Mbps down to 600 or less. 

I don't get it.  I got SBC to send me a new modem, to see if that helps, (the current one is at least 5 years old.)

This all came up when I tried to upgrade to the 3.0/700 pro package, then it seems like the next day after requesting the upgrade my connection went to crap.

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VanBuren TMN Seasoned Veteran

VanBuren

Posted
Posted

hey again rad_thundercat :)

connect your router again and follow these steps, i assume you have cablenut installed

download this attached file "MSS1492.zip" and unzip it

dubbleclick on the 1500 384 file and click save to registry

now reboot your pc

test speed

you can also test that 1000 384 file, just load it like the other one

you must click save to registry and reboot your pc after each time you make a change

VanBuren :)

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Guest rad_thundercat

Guest rad_thundercat

Posted
Posted

hey thanks for the attachment Van.

well, not much luck

:::.. Download Stats ..:::

Connection is:: 318 Kbps about 0.3 Mbps (tested with 386 kB)

Download Speed is:: 39 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Apr 03 2005 11:00:48 GMT-0500 (Central Standard Time)

Bottom Line:: 6X faster than 56K 1MB download in 26.26 sec

Diagnosis: May need help : running at only 18.67 % of your hosts average (swbell.net)

Validation Link:: https://testmy.net/stats/id-M75OQ04IS

both the 1000 and 1500 custom settings files only bumped it up to 318k vs 317k

here's upload:

:::.. Upload Stats ..:::

Connection is:: 315 Kbps about 0.3 Mbps (tested with 579 kB)

Upload Speed is:: 38 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Apr 03 2005 12:03:58 GMT-0500 (Central Standard Time)

Bottom Line:: 6X faster than 56K 1MB upload in 26.95 sec

Diagnosis: Looks Great : 10.14 % faster than the average for host (swbell.net)

Validation Link:: https://testmy.net/stats/id-XDU2S5M6I

I cant get tweaktest to run right now; it just sits there "loading" (for over 15min).  I tried Firefox and IE

A few more notes about my setup:  When I first ran the custom settings and rebooted the computer, nothing seemed to change.  Only when I reset both computers on the network and reset the modem & router (turn off for 30 sec) did the connection change from 317-318.  Do I have to edit the registrys of both computers on the network via Cablenut? 

Also, If my computer is connected directly to the modem, I have to use the Network Connections window to connect to SBC in order to ge online.  When I am connected to the router, I connect  to the net automatically even though the Network Conncetions window says SBC is disconnected

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VanBuren TMN Seasoned Veteran

VanBuren

Posted
Posted

those cablenut files is made for using a router with PPPoE, if you bypass router, you should use another file

cos the MTU is not the same

I suggest you to restore all settings to windows default and we work from that

open cablenut, click delete cablenut tweaks and click save to registry

now download Dr.Tcp http://www.dslreports.com/front/DRTCP021.exe and make sure all settings looks like this, if you see any value, use delete key and erase it, now click save and reboot your PC

make a new tweaktest and speedtest

without router, and with router installed

VanBuren :)

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Guest rad_thundercat

Guest rad_thundercat

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Posted

ok, I deleted the Cablenut settings and saved the registry, ran DrTCP - settings were just like the picture, except, under 'Adapter Settings' when I change it to "Intel PRO/1000 CT Network Connection" (motherboard NIC) from "1394 Net Adapter", it will change back to '1394 Net Adapter' when I close out and open DrTCP again.  Is that supposed to happen?

rebooted and...

here are the results:

Modem to Router:

:::.. Download Stats ..:::

Connection is:: 318 Kbps about 0.3 Mbps (tested with 386 kB)

Download Speed is:: 39 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Apr 03 2005 14:16:29 GMT-0500 (Central Standard Time)

Bottom Line:: 6X faster than 56K 1MB download in 26.26 sec

Diagnosis: May need help : running at only 18.67 % of your hosts average (swbell.net)

Validation Link:: https://testmy.net/stats/id-9K7BGM0QY

Modem to NIC

:::.. Download Stats ..:::

Connection is:: 324 Kbps about 0.3 Mbps (tested with 386 kB)

Download Speed is:: 40 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Apr 03 2005 14:20:01 GMT-0500 (Central Standard Time)

Bottom Line:: 6X faster than 56K 1MB download in 25.6 sec

Diagnosis: May need help : running at only 19.04 % of your hosts average (swbell.net)

Validation Link:: https://testmy.net/stats/id-7OJZ69S2K

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VanBuren TMN Seasoned Veteran

VanBuren

Posted
Posted

try powercycle your modem, leave it off for 30 full seconds, also try changing the LAN cable between your PC/router and router/modem

also make a pathping

start-run-cmd

type pathping testmy.net and hit enter

now wait for several minutes for it to complete, when its done, rightclick choose all and hit enter

now paste all in a new post

VanBuren :)

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Guest rad_thundercat

Guest rad_thundercat

Posted
Posted

Modem to NIC (powercycled modem, changed out network cable)

:::.. Download Stats ..:::

Connection is:: 324 Kbps about 0.3 Mbps (tested with 386 kB)

Download Speed is:: 40 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Mon Apr 04 2005 11:25:55 GMT-0500 (Central Standard Time)

Bottom Line:: 6X faster than 56K 1MB download in 25.6 sec

Diagnosis: May need help : running at only 19.03 % of your hosts average (swbell.net)

Validation Link:: https://testmy.net/stats/id-X6T4SYQGK

pathping:

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  0  Trask [68.93.104.155]

  1  bras5-l0.rcsntx.sbcglobal.net [151.164.182.20]

  2  dist2-vlan120.rcsntx.sbcglobal.net [151.164.162.67]

  3  bb1-g8-3-0.rcsntx.sbcglobal.net [151.164.1.142]

  4  bb2-p4-0.rcsntx.sbcglobal.net [151.164.191.118]

  5  ex1-p12-0.eqdltx.sbcglobal.net [151.164.44.45]

  6  ex2-p2-0.eqdltx.sbcglobal.net [151.164.242.42]

  7  151.164.249.82

  8  216.140.5.45

  9  67.99.43.234

10  dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30]

11  dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85.127.91]

12  gig1-0-1.tp-car9-2.dllstx4.theplanet.com [67.18.116.70]

13  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Computing statistics for 325 seconds...

-after about 5min the command prompt closes, theres no time to copy text or printscreen.

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VanBuren TMN Seasoned Veteran

VanBuren

Posted
Posted

those cablenut files is made for using a router with PPPoE, if you bypass router, you should use another file

cos the MTU is not the same

I suggest you to restore all settings to windows default and we work from that

open cablenut, click delete cablenut tweaks and click save to registry

now download Dr.Tcp http://www.dslreports.com/front/DRTCP021.exe and make sure all settings looks like this, if you see any value, use delete key and erase it, now click save and reboot your PC

make a new tweaktest and speedtest

without router, and with router installed

VanBuren :)

your MTU is off, and Path MTU detection is off...

restore your settings again, follow the quote

make a new tweaktest after that

VanBuren :)

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Guest rad_thundercat

Guest rad_thundercat

Posted
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with router:

http://ttester.broadbandreports.com/tweak/block:d0ecaa?service=dsl&speed=1500&os=winXP&via=normal

http://www.broadbandreports.com/speedtests/295633;313929;23ae5738874afd109512155b0000b2b0;3.0;www.broadbandreports.com/1112817286

without router

http://ttester.broadbandreports.com/tweak/block:496d84e?service=dsl&speed=1500&os=winXP&via=normal

http://www.broadbandreports.com/speedtests/322638;321633;02ad37dcb7f86cc04f699c831e5385e5;3.0;www.broadbandreports.com/1112817941

again, in DrTCP the 'adapter settings' switch back to 1394 Net Adapter when I try to change it to IntelPRO/1000 CT (nic).

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VanBuren TMN Seasoned Veteran

VanBuren

Posted
Posted

find the manual for your router and set your MTU to 1492 (PPPoE)

in Dr.Tcp it wont matter what NIC you see in that scroll list, just scroll so you see all and make sure no value is set in MTU for each adapter

most likely you have a problem in the modem aswell

cos your ping peak out, even tho you connected direct to modem

RTT min:

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Guest rad_thundercat

Guest rad_thundercat

Posted
Posted

I found the MTU settings and used 1492..  It says that the default packet size for a PPOE connection is 1492 anyway. 

[edit]: and I ran a download test and still got 318kbps

So this means I need to have SBC send me a new modem?

thanks again.

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