madcaddiejon Posted April 4, 2005 CID Share Posted April 4, 2005 I just got off the phone with Adelphia and they said my measly 1.1Mbps was sufficient!!! Are they crazy??? I also just got a letter that furthered my saddness saying that they were increasing my speed from 3 Mbps to 4Mbps! I can only dream of having at least 3Mbps.. How do I correct this problem? There are 5 T.V.'s in the house, but I'm not sure if thats slowing it down. Would having a direct cable line from the modem to the block help? Heres my speed test: [shadow=red,left]Connection is:: 1140 Kbps about 1.1 Mbps (tested with 1496 kB) Download Speed is:: 139 kB/s Tested From:: http://www.testmy.net/ Test Time:: Mon Apr 04 2005 11:57:51 GMT-0700 (Pacific Standard Time) Bottom Line:: 20X faster than 56K 1MB download in 7.37 sec Diagnosis: May need help : running at only 40.35 % of your hosts average (adelphia.net) Validation Link:: https://testmy.net/stats/id-ECU3L96D4 [/shadow] Also heres my pathping test. it doesnt seem right with the % loss but i dont know how to fix it: [shadow=red,left]Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:Documents and SettingsJon Rosene>ping yahoo.com Pinging yahoo.com [66.94.234.13] with 32 bytes of data: Reply from 66.94.234.13: bytes=32 time=26ms TTL=53 Reply from 66.94.234.13: bytes=32 time=26ms TTL=53 Reply from 66.94.234.13: bytes=32 time=26ms TTL=52 Reply from 66.94.234.13: bytes=32 time=25ms TTL=52 Ping statistics for 66.94.234.13: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 25ms, Maximum = 26ms, Average = 25ms C:Documents and SettingsJon Rosene>pingpath testmy.net 'pingpath' is not recognized as an internal or external command, operable program or batch file. C:Documents and SettingsJon Rosene>pathping tesymy.ner Unable to resolve target system name tesymy.ner. C:Documents and SettingsJon Rosene>pathping testmy.net Tracing route to testmy.net [67.19.36.6] over a maximum of 30 hops: 0 JON [192.168.0.10] 1 69.175.128.1 2 * 69.175.128.1 3 * g1-01-01-00.a0.lax91.adelphiacom.net [66.109.15.101] 4 * a1-01-00-00.c1.lax91.adelphiacom.net [66.109.3.145] 5 * p3-01-01-00.c0.dfw91.adelphiacom.net [66.109.0.54] 6 * g1-02-03-00.p0.dfw91.adelphiacom.net [66.109.3.74] 7 * eq-dallas-1000M.theplanet.com [206.223.118.3] 8 * dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85.127.29] 9 * dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83] 10 * gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.116.86] 11 * 6.67-19-36.reverse.theplanet.com [67.19.36.6] Computing statistics for 275 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 JON [192.168.0.10] 49/ 100 = 49% | 1 19ms 56/ 100 = 56% 7/ 100 = 7% 69.175.128.1 0/ 100 = 0% | 2 14ms 55/ 100 = 55% 6/ 100 = 6% 69.175.128.1 0/ 100 = 0% | 3 22ms 50/ 100 = 50% 1/ 100 = 1% g1-01-01-00.a0.lax91.adelphiacom.n et [66.109.15.101] 0/ 100 = 0% | 4 15ms 52/ 100 = 52% 3/ 100 = 3% a1-01-00-00.c1.lax91.adelphiacom.n et [66.109.3.145] 0/ 100 = 0% | 5 46ms 49/ 100 = 49% 0/ 100 = 0% p3-01-01-00.c0.dfw91.adelphiacom.n et [66.109.0.54] 1/ 100 = 1% | 6 48ms 51/ 100 = 51% 1/ 100 = 1% g1-02-03-00.p0.dfw91.adelphiacom.n et [66.109.3.74] 0/ 100 = 0% | 7 47ms 50/ 100 = 50% 0/ 100 = 0% eq-dallas-1000M.theplanet.com [206 .223.118.3] 0/ 100 = 0% | 8 --- 100/ 100 =100% 50/ 100 = 50% dist-vlan31.dsr3-1.dllstx3.theplan et.com [70.85.127.29] 0/ 100 = 0% | 9 --- 100/ 100 =100% 50/ 100 = 50% dist-vlan41.dsr2-1.dllstx4.theplan et.com [70.85.127.83] 0/ 100 = 0% | 10 49ms 50/ 100 = 50% 0/ 100 = 0% gig1-0-2.tp-car9-2.dllstx4.theplan et.com [67.18.116.86] 0/ 100 = 0% | 11 48ms 50/ 100 = 50% 0/ 100 = 0% 6.67-19-36.reverse.theplanet.com [ 67.19.36.6] Trace complete. C:Documents and SettingsJon Rosene> [/shadow] I have tried powercycling, and it did get me over the 1Mbps layer, but nothing more. Any help would be greatly appreciated, thanks.. Quote Link to comment Share on other sites More sharing options...
peepnklown Posted April 11, 2005 CID Share Posted April 11, 2005 Some of the technical support people at Adelphia have no idea what they are talking about as far as what speeds are sufficient. I would call back as politely ask for a TEIR 2 technical support person. Quote Link to comment Share on other sites More sharing options...
VanBuren Posted April 11, 2005 CID Share Posted April 11, 2005 hey madcaddiejon and welcome to the forum yea that increadible loss is probl how your ISP handle ICMP traffic, but you might have a problem with splitter the best is to have a direct connection for the cablemodem, and if you have a separate jack for TV, then use the splitters only at the TV cable. VanBuren Quote Link to comment Share on other sites More sharing options...
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