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I need help! Major Slowdown!!

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hey ppl I have the Comcast 6mbps pakage and my speeds where good when I first got the upgrad but now the speed is horrible, does anybody know what could be causing this? This lady from Comcast was over here working on the lines and she could not do anything she. she told me to wait for like a week because the node by me is messed up or something like that, and that they are getting new servers. here is my download speed right now:

:::.. Download Stats ..:::

Connection is:: 479 Kbps about 0.5 Mbps (tested with 386 kB)

Download Speed is:: 59 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sat Apr 16 18:08:48 PDT 2005

Bottom Line:: 9X faster than 56K 1MB download in 17.36 sec

Diagnosis: May need help : running at only 14.33 % of your hosts average (comcast.net)

Validation Link:: https://testmy.net/stats/id-OVW41PNDC

my upload changed a little:

:::.. Upload Stats ..:::

Connection is:: 606 Kbps about 0.6 Mbps (tested with 579 kB)

Upload Speed is:: 74 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sat Apr 16 18:11:07 PDT 2005

Bottom Line:: 11X faster than 56K 1MB upload in 13.84 sec

Diagnosis: Awesome! 20% + : 83.64 % faster than the average for host (comcast.net)

Validation Link:: https://testmy.net/stats/id-561YZDEQ9

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