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Great connection... horrid ping... why?


skribble

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Hey guys, new to site and wanted to see if u guys could help me.  I did all the steps in the sticky post (btw when i ran the cablenut app, it increased my download by 10% and i notice a big difference in surfing webpages!), and i still need a little bit of guidance.  here are my results...

:::.. Download Stats ..:::

Connection is:: 1429 Kbps about 1.4 Mbps (tested with 2992 kB)

Download Speed is:: 174 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Jun 6 14:01:49 EDT 2005

Bottom Line:: 26X faster than 56K 1MB download in 5.89 sec

Diagnosis: Looks Great : 13.59 % faster than the average for host (tds.net)

Validation Link:: https://testmy.net/stats/id-53SOHV4RL

:::.. Upload Stats ..:::

Connection is:: 197 Kbps about 0.2 Mbps (tested with 97 kB)

Upload Speed is:: 24 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Jun 6 14:02:48 EDT 2005

Bottom Line:: 4X faster than 56K 1MB upload in 42.67 sec

Diagnosis: May need help : running at only 71.38 % of your hosts average (tds.net)

Validation Link:: https://testmy.net/stats/id-SRNWGOL52

My question is, apparently, my upload speed.  I ping like 100+ to east servers for q3 and such.  Not great at all =(.  Any help would be appreciated, THANKS!!!!

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Hey skribble,

Unfortunately, you'll probably find that tweaking out your upload speed to the max will be a bit harder than with your down speed, as most upload speeds are not guaranteed by the ISP.  Some here might be able to help if you provide a bit more info: operating system, cablenut settings, type of modem, on a router?, stuff like that.  Also, what are your advertised down/up speeds?

Further, try a trace route:

-from the command prompt, type: tracert testmy.net

...and some pings:

-from the command prompt, type: ping -n 50 testmy.net

Post your results here (try not to include your own IP address, or your name from the command line)and we'll see what we can do for you.  Ok, good luck.

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Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    2 ms    1 ms    1 ms  dslmodem.domain.actdsltmp [192.168.0.1]

  2    57 ms    41 ms    41 ms  nlsngabas01-lo0-secondary1.network.tds.net [69.2

1.136.1]

  3    60 ms    47 ms    49 ms  atlngahed01-a1-0-1230033.network.tds.net [69.128

.248.193]

  4    66 ms    48 ms    46 ms  atlngacor02-gi2-0.network.tds.net [64.50.238.68]

  5    68 ms    60 ms    64 ms  g-7-0-0.a1-3-atlnga8a.broadwing.net [198.32.182.

15]

  6    58 ms    47 ms    47 ms  so-7-1-0.c1.atln.broadwing.net [216.140.12.37]

  7    86 ms    69 ms    65 ms  216.140.17.113

  8    77 ms    65 ms    67 ms  S2-2-0.a1.dlls.broadwing.net [216.140.4.226]

  9  113 ms    91 ms    94 ms  67.99.43.234

10  110 ms    92 ms    92 ms  dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85.

127.61]

11  130 ms    95 ms    94 ms  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.

127.83]

12  113 ms    93 ms    92 ms  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.

116.69]

13  109 ms  100 ms    91 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85

]

Trace Complete.

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=105ms TTL=53

Reply from 67.18.179.85: bytes=32 time=108ms TTL=53

Reply from 67.18.179.85: bytes=32 time=108ms TTL=53

Reply from 67.18.179.85: bytes=32 time=107ms TTL=53

Reply from 67.18.179.85: bytes=32 time=106ms TTL=53

Reply from 67.18.179.85: bytes=32 time=107ms TTL=53

Reply from 67.18.179.85: bytes=32 time=109ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=120ms TTL=53

Reply from 67.18.179.85: bytes=32 time=113ms TTL=53

Reply from 67.18.179.85: bytes=32 time=247ms TTL=53

Reply from 67.18.179.85: bytes=32 time=130ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=116ms TTL=53

Reply from 67.18.179.85: bytes=32 time=131ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=117ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=113ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=113ms TTL=53

Reply from 67.18.179.85: bytes=32 time=113ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=115ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=113ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=115ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=114ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Reply from 67.18.179.85: bytes=32 time=111ms TTL=53

Reply from 67.18.179.85: bytes=32 time=114ms TTL=53

Reply from 67.18.179.85: bytes=32 time=112ms TTL=53

Ping statistics for 67.18.179.85:

    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 105ms, Maximum = 247ms, Average = 115ms

Windows XP SP2 OS

Cablenut settings = full duplex 100 (did have it at the dsl 1500 and duplex seemed better on tests, these are Van's customs)

Actiontec DSL Gateway w/ Router Built-in (Built in Wireless [yes i use netgear wireless, but i hooked up the LAN wire and no difference in anything])

Advertised speeds are 1696 / 576 Kbps

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hey skribble and welcome to the forum :)

here is the problem

1    2 ms    1 ms    1 ms  dslmodem.domain.actdsltmp [192.168.0.1]

2    57 ms    41 ms    41 ms  nlsngabas01-lo0-secondary1.network.tds.net [69.2.1.136.1]

your ISP using Interleave error correction, that adds a latency to your gateway of 30 ms +

in your case 40 ms

call your ISP and ask them if they can disable interleaved mode and switch you to fastpath

let them check your modemsignals, if they are fine it should not be a problem

VanBuren :)

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