The BF KID Posted August 16, 2005 CID Share Posted August 16, 2005 Someone please help me i'm having a problem with my connection speeds all of a sudden about 2 weeks i started getting slow speeds through my cable connection. heres what i'm running Windows XP PRo P4 1.8 GHz 512 ram Dlink wireless 108mbs router and card (router is running at full speed perfectly so i know its not that) and i live in essex NJ if this helps anyone :::.. Download Stats ..::: Connection is:: 2135 Kbps about 2.1 Mbps (tested with 2992 kB) Download Speed is:: 261 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Aug 15 2005 20:11:42 GMT-0400 (Eastern Standard Time) Bottom Line:: 38X faster than 56K 1MB download in 3.92 sec Diagnosis: May need help : running at only 53.28 % of your hosts average (Comcast.net) Validation Link:: https://testmy.net/stats/id-UIC6SEQOH i use to see speeds atleast double of what i'm getting now i realy dont know what happened and Comcast doesnt know eaither ive had a tech out here to test the lines twice and they caint figure it out i'm on the comp constantly and caint stand these slow speeds anymore i dont even run a firewall anymore cause its to slow ive ran S&d, Etrust, norton, adware, mcafee,an couple more pro. plus i have and did everything the thread below says. http://www.testmy.net/forum/index.php?topic=2097.msg4621#msg4621 and it did pritty much nothen but if ur readin this thanks for the advice and links to software. if anyone else has any ideas or anything please help me thank you very much chris Quote Link to comment Share on other sites More sharing options...
Swimmer Posted August 16, 2005 CID Share Posted August 16, 2005 can you directly connect the computer to the modem and run a speed test? That should help us narrow it down to a hardware problem. Quote Link to comment Share on other sites More sharing options...
The BF KID Posted August 16, 2005 Author CID Share Posted August 16, 2005 yea ill have to do it tomorrow morning i need to find my NIC card but ill do that tomorrow and repost my speeds thanks Quote Link to comment Share on other sites More sharing options...
resopalrabotnick Posted August 16, 2005 CID Share Posted August 16, 2005 call your provider helldesk, see if there isn't someone standing there with an unplugged cable in his hand at their end. Quote Link to comment Share on other sites More sharing options...
Indestructable Posted August 16, 2005 CID Share Posted August 16, 2005 what, thinking...oh crap, not again... Quote Link to comment Share on other sites More sharing options...
resopalrabotnick Posted August 16, 2005 CID Share Posted August 16, 2005 precisely. if the service goes south without any change at your end odds are good they are having a hangup somewhere. doesn't hurt to ask before you drive yourself nuts troubleshooting something you have no way of dealing with. i have learned this lesson the hard way, and now my first troubleshooting step in anything related to a service provided by someone else is to reach for the phone. Quote Link to comment Share on other sites More sharing options...
The BF KID Posted August 17, 2005 Author CID Share Posted August 17, 2005 i hear you that man i'm always on the phone with these people and it sucks but i found out what it is suposly they are updating the power lines around me or something and Comcast said that they have to rerout lines while they do this so ... you know when u have a cable connection and its not a dedacated lined basicly their routing more people together or something i dk man the lady could barly explain it but thats what i kinda got out of her .. WTF couldnt they tell me this over a week ago when i had techs out here and befor i started taring thou my comp :::.. Download Stats ..::: Connection is:: 4362 Kbps about 4.4 Mbps (tested with 2992 kB) Download Speed is:: 533 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Wed Aug 17 2005 11:03:36 GMT-0400 (Eastern Standard Time) Bottom Line:: 78X faster than 56K 1MB download in 1.92 sec Diagnosis: Looks Great : 8 % faster than the average for host (comcast.net) Validation Link:: https://testmy.net/stats/id-T6FPYOIWG i'm still not at my top speed i have a 8mbs connection Quote Link to comment Share on other sites More sharing options...
VanBuren Posted August 17, 2005 CID Share Posted August 17, 2005 hey The BF KID and welcome to the forum follow all these steps http://www.testmy.net/forum/t-2097.0 we need more info VanBuren Quote Link to comment Share on other sites More sharing options...
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