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Help with internet connection..


kandy_kid

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Hello guys, ive been experiencing a lot of troubles with my isp, comcast, and figured i might as well try to fix it myself before i go through all the hassle of calling them over here. Im running off of windows xp comcasts advertised speed is 4mbps download and 384 kbit upload rate. I have windows sp2 installed.

1. My test from broadbandreports has shown this

http://www.broadbandreports.com/tweakr/block:5cbe07f?service=cable&speed=384&os=winXP&via=normal

2. Testmy gives me this speed

Your connection is 3366 kbps

your download is 411 kb/s

Diagnosis: May need help:running at only 72.2 % of your hosts average (comcast.net)

3.nitro gives me this speed

running 10s outbound test (client to server) . . . . . 371.80Kb/s

running 10s inbound test (server to client) . . . . . . 688.44kb/s

Your PC is connected to a Cable/DSL modem

Information: The receive buffer should be 42.08 Kbytes to maximize throughput (How would i go by changing this?)

4.The ping and tracer program shows this

The current date is: Sat 12/03/2005

The current time is: 20:40:10.43

Microsoft Windows XP [Version 5.1.2600]

Pinging testmy.net [67.18.179.85] with 32 bytes of data:Reply from 67.18.179.85: bytes=32 time=33ms TTL=53Reply from 67.18.179.85: bytes=32 time=33ms TTL=53Reply from 67.18.179.85: bytes=32 time=35ms TTL=53Reply from 67.18.179.85: bytes=32 time=32ms TTL=53Ping statistics for 67.18.179.85:    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 32ms, Maximum = 35ms, Average = 33ms

Ping Complete.

Tracing route to testmy.net [67.18.179.85]over a maximum of 30 hops:  1    11 ms    8 ms    7 ms  10.72.96.1  2    7 ms    7 ms    8 ms  68.86.206.225  3    8 ms    8 ms    7 ms  68.86.206.246  4    8 ms    7 ms    12 ms  68.35.172.66  5    28 ms    16 ms    39 ms  12.127.141.65  6    31 ms    40 ms    33 ms  gbr2-p80.phmaz.ip.att.net [12.123.142.26]  7    32 ms    31 ms    32 ms  12.122.10.81  8    32 ms    34 ms    35 ms  gar1-p370.dlrtx.ip.att.net [12.123.196.97]  9    33 ms    33 ms    32 ms  12.119.136.14  10    32 ms    33 ms    32 ms  vl31.dsr02.dllstx3.theplanet.com [70.85.127.30]  11    32 ms    32 ms    31 ms  vl41.dsr01.dllstx4.theplanet.com [70.85.127.83]  12    33 ms    31 ms    31 ms  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]  13    32 ms    31 ms    32 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85] Trace complete.

5.I have done all of the other suggested stuff also

Help would be appreciated thanks :)

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