Sir Jaxxy

Well I am the guy in Vegas that they told that to LOL. Maybe I should move to Arizona. Seems that Cox runs things very  differently  there!
 
The above is what I find to be common place with Cox CS reps here. I was only over by like 10GB but was told point blank that because it happened 2 months in a row if I did not update from Premium to Ultimate then they would cancel my service. However, I was also told that if I added TV to my service it would help me to cut down on my internet usage. Now that I have had Ultimate for 3 months I just got another email saying that My account "routinely" hits the cap and that if it continues I need to  conceder  adding a second account to my service address.
 
And No I am not doing torrents (have a seedbox for those LOL). My bandwidth is from movie streaming (Amazon, Netflix, Hulu) and gaming. Seems Cox here in Las Vegas don't like folks who cut the cord and watch TV via the internet.

Not only do they not mention in, they do not even have any information on it any where online if you are not a Cox customer to see prior to buying. This is a transcript of an online chat I had with one of their sales reps about this on February 13, 2013 (yesterday morning):

 
 
I would be really interested in finding out how they can hold someone to  certain  terms when they refuse to disclose those terms prior to entering into an agreement with them.

Well... your upload is all of those numbers    -- you're seeing how the browser choice effects upload speed to websites.  I recommend that you test with the browser that provides the fastest result.  The fastest result is going to be closest to your actual speed... the slower speeds are being caused by browser inefficiency.  As you've just displayed this isn't only a Internet speed test... it's also a great way to benchmark performance between browsers.       --- other speed tests out there don't work this way because the plugins that they use bypass much of the browser... imagine that a flash or java speed test is actually a program within a program.  Truly, you're running the test through Flash or java protocol, not really the browser.  The browser in that instance is merely a frame holding the third party program... that in turn can cause the test to miss MANY common issues that slow down your browsing experience.
 
What I show you is the speed at which things load in your browser.  I could have made it a thousand different ways but my thought was that the average Internet user is spending their time in the browser.  Also, testing outside of the browser requires either a program running outside of the browser, Flash or Java.  Flash... is faulty,  Java inconveniences people who don't have it and so does downloading and installing programs..... so I built mine with PHP and HTML5 so that people could just load the site and do what they came to do without frustration.  I aim for 100% compatibility with a single program. Others do it differently... all I know is that time and time again TestMy.net passively detects physical issues that others fail to pick up on.  Some of the things I've seen and heard it do have amazed and baffled me... and I wrote the program!  I don't get how it does it sometimes but it does.  The forums here are littered with accounts.  I also know this, if everything is in order and running correctly... you'll max your connection out here.  TestMy.net is just a much harder test to ace but isn't that what a benchmark should be?  

Well I don't know about there in Arizona. However, here in Las Vegas they are very strict. I broke my cap on the Premier plan (250GB) 2 months in a row and they blocked my account  until  I upgraded to the Ultimate plan! Now I am almost hitting that cap and they have told me if I go over it I will have to purchase 2 plans.

I Could not agree more. I am in Las Vegas and was forced into upgrading to Ultimate (150/20). I say forced because I had their Premier package (50/10) and was rather happy with my speed (even though my upload was on average only 4-5). However, we used like 300GB 2 months in a row and they shut down my account until I agreed to upgrade to the Ultimate plane with a 400GB cap. 
 
My download speeds on here so far are only in the high 20's to low 30's. But my upload speeds I am not to sure on. They seem to be browser dependent and vary greatly. If I actually used  a browser to upload I would know to use Waterfox or Pale Moon. But seeing that I upload via FTP (FileZilla) and through live streaming I have no clue what my upload is. Here is the huge  variance  I get:
 
 
33MB File Upload 2-13-2013     Maxthon 6:05 Am = 1.2 Mbps 148 kB/s
    Waterfox 6:09 Am = 14.7 Mbps 1.8 MB/s
    Firefox 6:20 Am = 15 Mbps 1.9 MB/s
    Pale Moon 6:22 Am = 14.1 Mbps 1.8 MB/s
    Chrome 6:23 Am = 4.7 Mbps 586 kB/s     IE 9 6:24 Am = 9.5 Mbps 1.2 MB/s
    Chrome 6:26 Am = 4.4 Mbps 556 kB/s     Pale Moon 6:27 Am = 14.1 Mbps 1.8 MB/s

What browser are you using?  Cox just upgraded my Ultimate to 150/20 too (It's only $99.99 here, it was 94.99 before the upgrade)... I'm still only getting 50 Mbps.  But I know my connection is on fire fast right now.  I download from Giganews I get 11.5 MB/s which is 92 Mbps.  ... to achieve that however I have to open 50 connections.  TestMy.net is not a multithreaded speed test.  And trust me... you don't need it to be.  I've regularly seen over 200 Mbps from thousands of miles out from the server.  When you test elsewhere they multithread the test, they also often test you automatically on a server that's too close to you to be a true test of your speed OUT to the Internet.  Your Internet isn't being served from within your city or state... why should you test it there? (my opinion but many agree).  It ends up making connections look better than they might actually be.  I've made this test to try to keep ISPs honest and consumers informed.
 
... I'm on the same package as you man.  I'm not seeing 150 Mbps either, anywhere... TestMy.net's results are just more pronounced than other tests out there........ that's because it's showing you that you AREN'T getting what they advertise.  Blatantly.  I'm seeing about half of the advertised upload.  Confirmed by uploading to various sites including YouTube... actually often got worse results than my upload speed tests here.  Don't get me wrong, the connection is fast... but it ain't no 150/20.  Cox is definitely the best game in town so I'm not going to complain about it either.  The competition in Phoenix in CenturyLink... who HAS to still be digging their asses out of the rats nest of twisted pair that US West left behind from before Qwest came in and tried to clean it up.  I opened one of their pedestals by mistake (when I was a cable tech)... I took one look at it and thought to myself, "F*$& THAT JOB!" ... seriously it looked like tens of thousands of twisted pair with no rhyme or reason, you definitely needed a toner to do that job.  And they're still running Internet through that crap, no wonder they can't get over 40Mbps still and half the people that want that are told, "Sorry, not in your area... we have 12 Mbps in your area."  BAH HA HA, it's 2013 and the competition has 150/20Mbps   ....... wait ... or do they.    -- even if Cox was only 40 Mbps it would STILL be better than DSL.  Unless it's fiber to the house DSL the latency on coax is far superior.  Way more stable connection in my experience.  DSL pissed me off, felt jittery in comparison.  Not nearly as smooth.  Plus D5L6UY doesn't have the same ring to it as CA3LE6UY.    
 
Every other package I've upgraded to in the past has performed over what they state.  This time it didn't even feel like an upgrade (was 50/5 before), except when I multithread on Usenet or torrents.  I'm convinced that I'll never see that speed on a single file download... ever.  But other speed tests out there make it seem like it would get close... it won't.  And trust me it's not for lack of bandwidth on TestMy.net's end, the home server is a monster with 2000 Mbps of connectivity in what many consider to be Softlayer's most well connected datacenter... It's also not for lack of the test technology being able to do it, like I said before there are tons of people including myself who've seen well over 200 Mbps.  What is it then?  I think it's our host limiting us, shaping the way our bandwidth can be used.  It's called traffic shaping or packet shaping ... they're doing a form of bandwidth throttling.  This is the first time I've seen it first hand on my own connection and I haven't fully confirmed this with anyone from Cox, but I will.  I haven't worked for them for like 9 years but I still have good friends there that can give me the inside scoop on this if they know anything.  If I find anything I'll write something about and pin it (means it will stay at the top of the forum) in General Discussion.
 
Cheers!     -- thank you for your patronage, I hope you like what I've built.