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Tracy Burgess

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    Tracy Burgess got a reaction from mudmanc4 in Hi I am Tracy B. from Frankfort, KY.   
    I will try an get an update by Monday to the still unresolved issue but traveling at the moment.
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    Tracy Burgess got a reaction from mudmanc4 in Hi I am Tracy B. from Frankfort, KY.   
    What brought me here.
     
    Been dealing with lag spikes/ high latency with my ISP Frankfort Plant Board (www.fpb.cc) although this site reports it as CenturyLink. I pay for the 30 Meg down/ 3 Meg up, which is sadly the best offer in town, DSL option only 1.5Meg. My ISP has not really been forthcoming in my calls of complaint to exactly what the issue is except saying it could be weeks (that was over a month ago now and they are still say that). At first it was we(ISP) are waiting parts, another time it was the peering partners (only after I questioned them on that) or we are waiting on peering partners to do what they need to our hardware is ready. But from what I have gathered in researching this issue it may be a congestion affecting a wider area in and around Kentucky & Ohio and possibly other states too. http://forum.worldoftanks.com/index.php?/topic/280264-issues-with-lag-on-east-coast-on-time-warner-cableroadrunnerearthlink Which lead me to believe the issue is with TWC/RR not having enough capacity for the regional area.
     
    Below is my trace route to the World of Warcraft server I game on. I tried to pathping but it is blocked at the cable modem so fails out. I bought standard PingPlotter to see the packet loss as in-game my latency would be in the thousands then disconnect me or when the packets made it through all actions would render ultra fast on the screen as to catch up what happened in game on my screen. This was on three different PCs and after replacing my NIC with a standalone card in my newly build primary computer. 
     
    Target  IP: 12.129.254.168
     1   my ip address
     2   [192.168.4.5]
     3   [192.168.3.253]
     4   rrcs-98-102-206-241.central.biz.rr.com [98.102.206.241]
     5   [65.189.185.201]
     6   be24.clevohek01r.midwest.rr.com [65.189.140.166]
     7   be10.clmkohpe01r.midwest.rr.com [65.25.137.133]
     8   ae-4-0.cr0.chi30.tbone.rr.com [66.109.6.68]
     9   [66.109.1.40]
    10  [216.1.123.17]
    11  206.111.2.90.ptr.us.xo.net [206.111.2.90]
    12  cr1.cgcil.ip.att.net [12.122.81.94]
    13  cr2.dvmco.ip.att.net [12.122.31.85]
    14  cr1.slkut.ip.att.net [12.122.30.25]
    15  cr2.la2ca.ip.att.net [12.122.30.30]
    16  gar20.la2ca.ip.att.net [12.122.128.181]
    17   [12.122.251.190]
    18   mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
     
    Destination does not appear to reach the intended IP, this due to the Warcraft servers not returning the ping, this a known issue in tracerouting to the address by design.
     
    But eventually there will be packet loss on all points so not sure where the problem lies.
     
    Its been over a month like this without me having a real idea of how impacted/congested my ISP is. That was until I found this great web resource here, so much so I over used it and had to stop testing but to give you an example how bad it is here is the graph for over a 3 day period.
     
    https://testmy.net/stats/?&t=u&l=1000&q=Tracy%20Burgess
     

     
     
    As you can see the lows are horrible during peak.
     
    Thanks again for this resource. Trying to decide if I should downgrade my plan to the 10 download / 1 upload tomorrow which is a difference of $24 dollars a month, head the advice of another user of my ISP that recommends filling a complaint with the FCC. http://www.topix.com/forum/city/frankfort-ky/TPDBKV3TEB9ILB13H , or even applying for an open Network Administrator they have.
     
    Any guidance or sympathy would be greatly appreciated.
     
    Have a better one than me.
    Tracy B
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