rushonbye

LMAO.....

uhh okay. I suggest you hire someone else to write that bill.

Do you guys think it would be a lot harder for an ISP to find out your downloading illegal content if all the content is contained in many different archives that you have to unpack into the larger file? My friend downloaded a lot of movies over the summer and uploaded just as much and his ISP either didn't notice or they didn't care.

Just a FYI...your ISP (Cox) does not detect you are uploading or downloading copyrighted content. They are merely following up on a complaint filed by the copywrite owner of the material or a legal rep of the copywrite owner. It doesn't matter what the incoming or outgoing port is and Cox is not interested in monitoring that traffic. If the owner of the material complains your ISP is obligated by law to take steps per Digital Millennium Copyright Act (DMCA).

Ok, I've changed all the systems on my network to Static IP and everything has worked fine thus far. Of course, the real test will be overnight tonight. I think there is a decent chance of this working, but I don't want to get my hopes up. I'll let you know how it turns out. Thanks.

Great, let us know how it works out in the morning or sooner if problems arise. 

does he have a static? if not, then he'll have problems

Tim, we were supposed to be working on the inernal setting not the external. He shuld be fine.

No  I forgot the command to use in the prompt to ping the connection. Just now, however, it was down for about 5 minutes. When I tried to go online with Firefox I would get the error saying, "Your connection has timed out." I have seen an error that says there is an IP address conflict with another computer on your network before however. I do not see this every time the connection drops though, I've only seen it a few times, probably less than 1 out of every 25 times it drops.

Right now I'm leaning toward a router issue. This is not, however the first router I've had this problem with. I bought this router simply thinking that the old router was shot, but this one makes no difference. I've noticed that when the connection drops briefly, both computers on the network do lose the connection. I've also noticed that I was able to network my Xbox 360 and computer before, when I didn't have this problem, whereas now the 360 does not pick up my computer as in the network any longer. Next time my conncection drops I'll be sure to ping the internal gateway. Once again, thanks so much for the help, you guys are quick!

It is starting to sound more and more like a issue with your connection to the router but we can not rule out a modem issue yet. Considering you are having frequent IP conflicts I think you should take steps to resolve that once and for all so we can rule that out if problems continue. Assuming the router is set at default configuration it will hand out DHCP leases at xxx.xxx.xxx.100 and above (i.e if linksys 192.168.1.100 - 192.168.1.150). So I would recommend changing the IP address on your machine and changing it to something less than 100 in the last octet.

http://www.hotcomm.com/FAQ/FAQ_staticIPXP.asp

http://www.duxcw.com/faq/network/ipconfig.htm

Great, signal levels look pretty good at the modem. More than likely it is not the problem of to many splitters. Since you have a router would it be a safe assumption that there is more than one computer using the connection? If so, lets wait until it goes down again and see if all workstations are losing connectivity.

Also today when it was down did you try to ping you internal gateway as suggested?

If you run ipconfig from a command prompt you will see what you internal gateway is (i.e. 192.168.1.1 <-- default for linksys router) then at command prompt type ping -n 50 xxx.xxx.xxx.xxx (your gateway) and see if you get a response.

External gateway my be a bit more difficult to determine if you don't have access to your router but it is displayed in your router configuration.

It very well could be a modem or splitter problems as well as many other things. I would start by looking at the diag page of your cable modem. For Motorola that web address is 192.168.100.1. You will want to post your results so we can get a look at that.

Since there is also a router in the mix it would be informative to attempt to ping your internal gateway and external gateway at the time you are experiencing loss of service to see if and where the traffic is getting dropped at.

lol, its quite easy to tell.. i have had the same problem before... i get a great signal to my modem because we have 1 line for TV and 1 for internet/cablemodem.. my signal ATM is..

Sounds good and I am glad you can find you diag page, but it may be more informational to see his logs before we make a judgment call.

Okay, I have a friend a few states away needing help with his PC. I was wondering what is a good software, that I am able to take control of his PC? Of course I need his permission, he said yes he needs all the help possible. I think there is one program that starts with V but am not sure. Thanks.

Sounds like you may be thinking of VNC. Its a great program, I use it on my webserver and personal PC. My favorite version is UltraVNC

BTW its a little to early to assume you have a cable or splitter problem with out more info. 

Thank you for the very warm welcome! Well, I just tested my connection and it seems fine. It was actually a little bit slower than usual but it was still fine. Here are the results:

::::::::::.. testmy.net test results ..::::::::::

Download Connection is:: 4654 Kbps about 4.65 Mbps (tested with 5983 kB)

Download Speed is:: 568 kB/s

Upload Connection is:: 690 Kbps about 0.7 Mbps (tested with 1496 kB)

Upload Speed is:: 84 kB/s

Tested From:: https://testmy.net (Server 1)

Test Time:: 2007/01/12 - 12:57pm

D-Validation Link:: https://testmy.net/stats/id-WNAM3K7ZQ

U-Validation Link:: https://testmy.net/stats/id-AZ0M5LB7H

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.9) Gecko/20061206 Firefox/1.5.0.9

I ran the other test as well, but I'm not sure what it does. I suppose it might have something to do with ping? However, the test did complete successfully. Perhaps it could have something to do with how many times the wire is split before it gets to my modem, but the Comcast technician installed it. Could he have messed up? Like I said, randomly the internet goes out for periods of 30 seconds to ten minutes, but it usually comes back on. However, when I leave my computer on overnight, my connection is always lost by morning. When I start Mozilla rather than going to my homepage it will say Done in the bottom left corner and that's it; it never loads. I guess I'll probably just give Comcast a call. Thanks for the help.

JTD1688  What kinda modem do you have?

Beautiful bird!!

Nevermind...

Ok, here is the story, I only have two broadband options in my area.  One is Comcast, which unless I get the entire package deal (which I can't afford), is 52.99 a month (which I can't afford either).

My other option is Qwest, which is what I have.  I am currently paying 32.99 a month for 256Kbps down and 256Kbps up DSL.

Currently for new users and 2 year commitment plans WITH QUALIFYING HOME PHONE PACKAGES, they offer 1.5Mbps/800something, and even 3-5/800something at 26.99!

Here is the catch, I have a metered phone service that is really cheap (I hardly use the phone at all) and Qwest wants to get rid of it, so I can't really switch any of my stuff around.

I am completely stuck with this 256/256 that is realistically more like 210/210. 

What I am wondering, is since Qwest has been making a fortune off of me for 2 years now while offering everyone else faster services for cheaper, I don't feel any ethical issues with upping my speed myself.

Is it possible to get one of Qwest's own configs for, perhaps their 1.5/800whatever service to raise the cap on my DSL modem without getting caught?  It isn't about ripping off everyone else by getting something insane like 8Mbps speeds, I just need a little faster download and upload.  If anyone has any info or advice on what I can do, that would be great.  Thanks.

LOL, I am not happy with what I am getting so is it okay if I steal something better?? Great justification.

111MHz?

That is an uncommon placement of the DOCSIS carrier.

-12 is for sure low at that freq; just below channel 14 (A -2 ish).

krazy, I would take everyone's suggestions and check to see that you don't have multiple splitters in line.

We want to see that downstream carrier closer to 0 dBmV.

Yea, I am used to seeing it closer to 650 - 700 MHz range. If that was the case I would still stick to my guns on my original response. But in this case I give... 

A signal of less than -10 is an indication of an underlying problem in itself.   Any additional loss would have an impact on the customers experience.  It's best to deal with the issue BEFORE it impacts the customer to any degree, thus preventing tech rolls and most important preserving the relationship with the customer.  It's far cheaper to send the tech than it is to find new customers or to deal with the bad reviews of our product in forums like this one.  Our company takes the high road whenever issues like this exist just because it's good business.  Yours may not and who knows...it might be the reason people are complaining.  The gentlemen no doubt posted his levels because he IS having some type of problem, whether it be high flap counts or slow browsing.

Remember this...and your own statement to some degree agrees.....IF additional drop or plant issues exist....well...having proper signal levels to begin with affords a cable provider a little wiggle room when things do go wrong at the drop or plant level whereas a signal level already out of spec gives the cable provider NO wiggle room in these situations.  It's the difference in many cases between the modem being ON or OFFLINE and that definately has an impact on your customer and the relationship you will have with them.  So keeping things in spec to begin with has many benefits to just "fixin it when its broke"...which unfortunately is the dominant attitude by many cable companies but there is a fresh wind a blowin...its called competition....those who don't get with the picture well....can take the spoils that FIOS leaves behind....happily our company is not one of those companies.....is yours?

Your persistance has helped to change my mind. I just noticed that -12 is at 111Mghz. That is a lot lower in the freq scale than I am used to working with.

Umm okay, we can agree to disagree.

Actually no its not.... field techs try to squeeze by on it...but we have found in testing that -10 is the low end of the scale for proper operation.  Now the modem specs may be different but in practical application (real life) anything lower than -10 is not acceptable.  We advise tech rolls on anything lower than -10.

Umm okay, we can agree to disagree.  I have seen many modems operate just fine at those levels unless there is other drop or plant issues. Advising a tech to roll a truck unless there is other underlying problems is a waste of time and company money (IMHO).

Neg twelve is just fine as is assuming the cable is good.

Those levels look pretty good.It is within acceptable ranges. That being said with out knowing what the levels are at the tap and the distance of the cable its hard to say anything more than "within acceptable range". 

Any Motorola in the 5100 series would be what I recommend. Avoid Toshita (Toshiba) and Terayon modems as they suck IMHO.

The purchased modem will not be faster.  Speed is determined by the bin file as programmed by the provider.  Signal issues that affect the performance of the providers modem will also have the same affect on the privately owned modem.  Additionally there is no warranty for lightning damage through the mfr.  If you have the providers modem you worry about nothing....if it dies, gets destroyed by lightning or surge its covered...plain and simple. 

The bottom line here is that if his provider gives the modem without charge he should take full advantage of it....if not...then purchasing a modem is just fine...but there is NO advantage to the consumer owning his modem if the company provides them for free...despite what popular forum myth may be...

Absolutely correct.

Most of the results you have posted exceed the quoted 12/1 speeds.

:? :?umm why would y'all want to record the vids when your able to DL it?.......just asking

I use it for recording in game play but it also records vid feeds as they play.