Well over a year ago we got satellite internet from Earthlink through Direcway, which I guess is Hughesnet now... I am about at my wits end... it is just awful service and has been the whole time we have had it! We have been on tech support so many times that WE tell them what we should do to fix the stuff before they can get it out of their mouth... unfortunately none of the fixes work for long at all... I think there is a switch with a couple of buttons that say GOOD SERVICE and BAD SERVICE and when you get on tech support with them they click the GOOD SERVICE button so that you THINK they have fixed the problem when really they haven't at all. I am so tired of SLOW speeds and being FAP'd. This is my current speed:
:::.. Download Stats ..:::
Download Connection is:: 9 Kbps about 0 Mbps (tested with 97 kB)
Download Speed is:: 1 kB/s
Tested From:: https://testmy.net/ (Server 1)
Test Time:: 2007/01/20 - 6:15pm
Bottom Line:: 0X faster than 56K 1MB Download in 1024 sec
Tested from a 97 kB file and took 89.468 seconds to complete
Download Diagnosis:: May need help : running at only 0.85 % of your hosts average (direcpc.com)
D-Validation Link:: https://testmy.net/stats/id-7VQZSK2PL
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.9) Gecko/20061206 Firefox/1.5.0.9 [!]
UM, hello... my DIALUP was better than that and it was awful! My husband has been on the phone with them for over 2 hours and has gotten transferred between departments about a dozen times...
Is there ANYTHING we can do to make this better??? Is there any other option available to us??? We live in the sticks and are 400 feet out too far for DSL, and we can't get cable. Is there a wireless internet option that you can use with a home computer? I already have t-mobile for my laptop, but that is not available for a desktop. HELP!! By the way, here is the test I did through the Hughesnet tester:
Speed: 9 (down) / 30 (up) kbps
I don't know what to do anymore, but I am just so tired of paying $70 a month for crappy service and a 169 MB FAP!!!!
Steph
