sschiltz

Yes, Frontier has support contact numbers on their web site. Been there, did that,I was hoping for regional managers or engineers contacts etc. The last support call lasted 2 hours , with them saying sorry nothing we can do! The service tech admits that the whole shelf is conjested, but has no idea when it can be addressed! Seems another circuit from Wausau to Chicago is needed. I have not lost service, but last eve it was down to 47kbps down, but still have 1.8mbps upload! Since going to 12 meg bonded I have never has stable download service. Seems they just oversold the service. The rep mentioned a 80 % speed gaurentee but could do nothing about it. I was also slid into a 2 year commitment that I was unaware of @ the time.

Has anything changed since this post? I seem to be in the same boat with frontier & the Bonded 12 meg service! Getting contact numbers seems the problem!