I had the guys who installed my SmartBRO (way back in December 2006) come back and check things up, as my complaint since August 2007 was dismally low upload speeds.
I was at work so I wasn't there to oversee what they did, they called me up after they did their work, they reported that they "reset" the connection / antenna.
However, as seen by my speed test, my Upload is still.... low, to say the least. Download speed's ok, could be better, but I can live with that. It's the upload that I'm really ticked off about. And I'm always told that "maybe it's your base station at fault sir," every single time that I call *1888!
ah well.