Fredor5

On 12/8/2018 at 1:38 AM, Pgoodwin1 said:

Amazing they’re actually really helpful. Are they in an alternate universe?

Yes that is exactly where I found it, my surprise was the effort they put into solving my problem , when in fact they were not at fault , I had to in the end apologise to them 

On 12/7/2018 at 6:56 PM, CA3LE said:

 

Now that's what we like to hear!!

 

978593978134's Speed Test Results (results prior to signing up)

 

Thank you for sharing that.

 

What was the issue that was slowing you down so much?  Just totally their end? ... did you feel like all it took was a complaint and they were like, "Turn him up, he knows!"

Yes that most certainly was the way it was, proof, it did not cost me a cent to be upgraded 

I was getting test results of 16mbps until Vimeo recomended I use this site , which showed 8mbps , I complained to Optus and now I am getting 47 mbps