robin rogers

TP Link AC1200. I just ordered what was shown in this pic! I figure if it helps you, it will help me!!!?

Thanks! Ordered it from Amazon. 

6 hours ago, Photoplane1 said:

Router-TP Link AC-1200.  Simple install instruction included.

Thanks. So, you think this will give me better WiFi and ability to stream?

On 9/13/2019 at 12:52 PM, Photoplane1 said:

Hugesnet told me any router will work. (As usual, ask the same question to different phone reps and you'll get different answers). I purchased a $50 TP-Link and Netflix doesn't bog down or disconnect anymore. The router portion of the Hugesnet modem sucks and the install tech even told me so. He even tried to sell me a router off his truck! I ordered mine from Amazon and had it next day free with prime.

Because I’m so techno illiterate can you please tell me the model number you used? Also, how to hook it up?

On 9/12/2019 at 9:57 PM, CA3LE said:

What!?!  That's BS.

 

Does your modem have Ethernet out?  Is the modem a combo modem/router.

 

If you have Ethernet out you can plug that into any router.  I then run your own network off of that... either ignore the other wifi network or there may be a way to disable it in the settings.  Let me know your model number.

My modem has an Ethernet cable not connected to anything. The booklet says it is the HT2000W/H21020. It still will not let me stream despite good signal and good enough speeds. 

I posed this question to HugesNet and was told you cannot use anything but what they give you because nothing else is compatible with their system!!! I still cannot stream, even though my speeds are where they should be to stream!! Awaiting a call from their techno people who are “investigating”!

I just had Hughesnet installed yesterday. Last night my upload was only 1-2 mbps and my download was at 5-7 mbps.  I called them, and after over an hour on the phone, was told that they would have to forward my problem on to their tech dept to start an investigation.  Someone would be with me in 3-5 business days!!! REALLY??? Tonight I am getting really good speeds.  Don't know if they did something or if the dish has a clearer view of the satellite. However, it is after 11 PM and I just hope I don't have to wait til this late to use it! I will call them to inquire about a better modem. Thanks for asking this question.