REMEKTEK

Thank you for your explanation. I personally have no reason to wish to hide my speed test results, but I can't speak for others. My question was pure so that I can get a better understanding of what was happening. I guessed that it was IP driven. So what happens for people on dynamic IP service? (Again, not that it matters ).
 
Have a great day,
Paul

I feel like people often mention their ISP by name.  But you have to admit... you just made your first post here and haven't told us who you're with.  ?
 
We can see you're on Comcast with a little research...
 

https://testmy.net/compID/160108503386
 
I'm with Comcast too.  But we have vastly different results. 
 
Please name them by name.  I encourage everyone to speak freely.  If you don't like what your ISP is doing, we want to hear about it so that it might help others in the future.  We also want to hear about positive stories as well, those help consumers make informed decisions just as much.
 
 
"Earning Trust" is for members who haven't made enough posts to rank up yet.
 

 
There is also post moderation for the first few posts you make.  After that you're more free here.  You can thank the spam robot plague for that one.  That moderation is really only for that reason.  Humans tend to follow the rules here.  So anyone here with over 2 posts (since about 2012) has gone through the human approval process.  Forums that don't take these precautions are flooded with junk.
 
 
Your ISP might monitor these forums.  They're freely available to everyone.  They especially might read it if it contains their name.  I hope they're listening like that.  That would show that they really care.
 
But this is the only speed test I can guarantee you is not in the pocket of any ISP.  I'm just a consumer, not a conspiracy.  I started the predecessor to what would become TestMy.net when I was 15 in 1996 as a tool just for myself.  It was actually an accident that it ever got out in the wild.  I was afraid to open it to the public because of the cost of bandwidth... and then it became too popular too early and I had to shut down.  Later to re-open as TestMy.net.
 
 
They definitely have a monopoly.  ?
 
I also think that they are in agreement with their "competition".
 
The monopoly is more because of the technology used.  Cable is better.  Hughes performed worse for you because --- it's worse.  Your connecting out to a satellite and the roundtrip distance is much further than you're getting with Comcast.  Even if the two connections were performing at the same exact download and upload speed it would feel much snappier on the land based connection. 
 
You'll rarely see two cable companies in the same territory but you'll often find DSL.  Cable companies gobble up other cable companies because they want the infrastructure and they don't want to eventually be gobbled up by the other company.  I believe they allow DSL providers to exist so they aren't technically viewed as a monopoly.  Coaxial cable is capable of amazing bandwidth, we actually don't know the real limit because we keep improving the technology on the end of the cables.  But unless the DSL provider is connecting you with direct fiber to the home (FTTH) like Fios... they can't truly compete with cable.  In my experience trying to get FTTH, it's never available wherever I'm looking to move.  The screename FI3ER would confuse people even more than CA3LE so I guess it's for the best.  
 
SpaceX is developing Starlink, a low Earth orbit satellite network that I think is going to change the entire game and redefine how we view satellite connections.  Because light travels faster in a vacuum than it does through fiber and Starlink can make much shorter routes to get to the same location... I imagine it will be (one of) Elon's real money makers in the end.  Please make it affordable -- for everyone!
 
 
The only thing I'd improve on is to have you spell my domain name correctly. 
 
Let's see if we can improve your situation.  If we can't then I will advise you to call and demand credit until the situation is remedied.  And you will get a credit.  In fact, I'm still getting monthly donations from someone who told me proof provided by TestMy.net got them $420 credit (credited to them over a 12 month period).  I've had to do it myself numerous times.  If you're only getting 500 Kbps, that's patently absurd and you're definitely due credit for the broadband service you didn't receive.  I've received credit in the past for way less disparity.
 
But you need to prove (first to yourself) that it's not your own fault in any way.  We can guide you through that process.
 
Tell us a little more about your setup.  Let's start with ... how many computers/devices do you have and are you testing on wifi?  Tell me more details about your computers, do you have ethernet?