Hello Frank, thank you for your comprehensive and informative reply, it is much appreciated. My internet connects to a radio transmitter tower across the Towy Valley about 2 miles away via a dish on my house. I am pleased to inform you that, since my last post, my internet provider has replaced the dish with an upgraded one. Here are my new speeds!!!
Thank you for your advice CA3LE. However, I receive my internet via a dish from a transmitter not far away. My service provider explained to me that my internet is tunnelled to a specific server called Dedicated server in London (I live in Wales, a few hundred miles from London). I then go out to the rest of the world from there. My internet provider explained that I would only get a true reading of the quality of service they are providing by reading the internet speed between their server and my computer.
Looking for advice. My broadband provider uses Dedicated server in London. All traffic goes through that. However, I cannot find this on the list of servers. Can it be added so that I can monitor my broadband speed over a period of time? If so, how do I go about it?