Are you referring to SmartBRO technician? Actually, as far as I know, smart is paying P 450 PER VISIT to their contractors. I.e. EPINS, UMI etc. It's up to them (said contractors) how many technicians they want to send for every subscriber. I think they only need to send one or two people depending on the problem. Sometimes, they are sending two or more technicians, what will happen to P 450 then? As per their ( technicians) salary, it actually depends on their bosses ( contractors ).
If you are in that business, do you want your contractors to do the same thing? I mean you trusted those contractors to help you fix the problem of their subscribers, but they don't do their job that well ( not all ). Sometimes, the low salary that they ( technicians ) are talking about depends on their bosses ( technicians ).
I am not actually in favor of smart in general, but sometimes be considerate. The bad thing is, SMART SHOULD STOP INSTALLING NEW SUBSCRIBERS UNTIL THEY FIXED all their congested base stations.
Anyway, repairing those base stations is not that easy in a big business. But in fairness to them, some base stations in north luzon especially in bataan and zambales were already fixed ( but still not all of them).
We are looking forward now in fixing their base stations in some part of bulacan, metro manila, palawan, laguna area and some part of visayas and mindanao! hehehe..