Hello, I work for an ISP in Latin America and we have bought several DPC2100 Series cablemodems from Comcast but I have the problem that they wait between 8 - 15 minutes to connect. Everything looks fine, when I power it up, all lights turn on, then cable light begins to flash until it finds the connection. any idea will be highly appreciated...modem details are:
DocsDiag v030720 Copyright 2001-3 Robin Walker
[email protected]
S-A WebSTAR DPC2100 Series DOCSIS Cable Modem Ethernet+USB <<HW_REV: 2.0; VENDOR
: S-A; BOOTR: 2.1.6; SW_REV: v2.0.2r1242-040825; MODEL: DPC2100>>
System up time = 0 days 00h 35m 13.00s
Downstream channel ID = 1
Downstream channel frequency = 447000000 Hz
Downstream received signal power = -0.1 dBmV
Upstream channel ID = 2
Upstream channel frequency = 38000000 Hz
QoS max upstream bandwidth = 256000 bps
QoS max downstream bandwidth = 275000 bps
SigQu: Signal to Noise Ratio = 40.0 dB
Cable modem status = Operational
Upstream transmit signal power = 48.9 dBmV
Date and Time = unset
Configuration filename = 256.cm
thanks in advance.
