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Demaje

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About Demaje

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    Earning Trust
  • Birthday 01/01/1

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  1. I live in Alberta and have been a Xplornet customer since 2008. I filed a complaint with the Maritime BBB on May 18 and just received a response (May 28) today. The deadline for a response was May 29. I guess they don't work on Saturdays so they answered a day early! They did not address my issue of not attaining the KaZaam speed of 512kBps that I pay for. Basically all they stressed was that I constantly exceed the hourly download limits which I stated in my complaint that I knew I did! The solution that they offered was to upgrade my package which I am not willing to do until I receive the d
  2. I live in Alberta and have been a Xplornet customer since 2008. I filed a complaint with the Maritime BBB on May 18 and just received a response (May 28) today. The deadline for a response was May 29. I guess they don't work on Saturdays so they answered a day early! They did not address my issue of not attaining the KaZaam speed of 512kBps that I pay for. Basically all they stressed was that I constantly exceed the hourly download limits which I stated in my complaint that I knew I did! The solution that they offered was to upgrade my package which I am not willing to do until I receive the d
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