I have had DirecWay for a little over a year now, and I have had to deal with A LOT of problems during that time, but my speeds have NEVER been this bad. For more than a week, every night, like clockwork, from around 8:30pm to 11:00pm, my download speeds drop dramatically. I go from surfing at 700Kbps - 1Mbps, to drowning anywhere below 100Kbps. The worst download speed I saw from my numerous testing was 17Kbps. I called Earthlink, who I have DirecWay through, and they've been no help at all. In fact, they've been ridiculous. Everything they've told me to do has been something I would have done way before I resort to calling tech support. Of course there was the usual, "there's nothing we can do...." and "the speeds aren't guaranteed..." I also heard my speed drops are due to the seasons changing or something on my end, such as my computers. I couldn't believe when the tech people told me that my all too consistent speed drops were because of my computers. I have several high-end Macs and all of them show the speed drops. NOTHING changes when I connect directly into the modem (DW6000), knowing for sure there are no other computers on my wireless network; (there's usually only one on at a time in the first place). I have done everything, even re-registering my modem, and nothing has worked. ANY help, suggestions, ideas, etc. would be appreciated. Is anyone else having this problem or has anyone else HAD this problem? I'm located in West Grove, PA. my longitude is 95 West (from my DW6000 Info. page), and I don't know what satellite I'm on. Sorry for the length of this post, but I wanted to make sure I included all the necessary information.