I've had the DW6000 since Dec. 2003, and didn't have too many problems until about a week ago when I noticed that the browsing was very erratic (slow or not working sometimes for extended periods). When I check the system status, there are non-operational notes for TCP and Web Aceleration statuses. They sometimes clear on power cycling but the problem recurs. I called their tech department in India, but they made me waste 30 minutes doing useless things like bypassing my router, clearing the cache, etc. They transferred me to "advanced" tech support, who placed me on hold for over one hour. They had me re-register, and it did work for a while, but now I'm having the same problems again. They deny that the problem is at their end. Has anyone had any similar problems?