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Can't run a Line Quality test


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Whenever I got to dslreports.com, and try to run the test, I get this in the results:

2006-01-21 12:11:57  Line quality    ping tests cancelled

It always cancels, and i dont touch it. Suggestions?

I need to know this because : "Well I called Comcast, and they said that they would have to send a tech out to look at the signal. But then they run the crap about a 50$ fee if its not their problem, so judging from what I've posted do you think it IS their problem? Or is there a way I could test the signal? He was telling me how theire "High tech tools" would only be able to do the job.

Thanks for any help"

I've done this http://www.testmy.net/forum/index.php?topic=11134.msg111849;topicseen#new  and this big one too, http://www.testmy.net/forum/index.php?topic=10174.new#new

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