dman58 Posted February 6, 2006 CID Share Posted February 6, 2006 Over the last couple weeks I've had a problem to happen twice to me when logging on to Windows XP Pro. When I type in my password it rejects it. After several attempts it lets me log onto windows but my User Acct is missing. I can go back to a previous restore point & things are ok. About a week or so after the 1st time it did it again. I rebooted the computer & it took me into windows but again, my User Acct was missing. I went back to restore point again & all was well. What is causing this?? I've run virus scans; I've run spyware scans with nothing being found. Is this virus related or program related or something I'm just doing wrong?? Has anyone got any help??? Quote Link to comment Share on other sites More sharing options...
Swimmer Posted February 6, 2006 CID Share Posted February 6, 2006 I am thinking that your computer is hijacked.. Cause after the system restore you have it working... then you are having problems again.. I would boot into safe mode and run a virus scan... otherwise reformat.. that is the only true way of fixing it that I know of.. I have never even heard of that type of problem. Quote Link to comment Share on other sites More sharing options...
Guest rikk19692003 Posted February 6, 2006 CID Share Posted February 6, 2006 you need to check for open ports on your pc win xp has alot of them or get a program like black ice defender to monitor your ports for outside attacts Over the last couple weeks I've had a problem to happen twice to me when logging on to Windows XP Pro. When I type in my password it rejects it. After several attempts it lets me log onto windows but my User Acct is missing. I can go back to a previous restore point & things are ok. About a week or so after the 1st time it did it again. I rebooted the computer & it took me into windows but again, my User Acct was missing. I went back to restore point again & all was well. What is causing this?? I've run virus scans; I've run spyware scans with nothing being found. Is this virus related or program related or something I'm just doing wrong?? Has anyone got any help??? Quote Link to comment Share on other sites More sharing options...
dman58 Posted February 6, 2006 Author CID Share Posted February 6, 2006 How do I go about checking for open ports?? Sorry if that's a dumb question but not sure about how to do that. Quote Link to comment Share on other sites More sharing options...
Swimmer Posted February 6, 2006 CID Share Posted February 6, 2006 https://www.speedguide.net/scan.php Quote Link to comment Share on other sites More sharing options...
dman58 Posted February 6, 2006 Author CID Share Posted February 6, 2006 I went to that link & ran the scan. I shows all the ports as being "filtered?". Is that how they should be? Quote Link to comment Share on other sites More sharing options...
boywonder Posted February 6, 2006 CID Share Posted February 6, 2006 Might try out this site as well https://www.grc.com/x/ne.dll?bh0bkyd2 Quote Link to comment Share on other sites More sharing options...
dman58 Posted February 6, 2006 Author CID Share Posted February 6, 2006 Does it make any difference that my ISP is Direcway? Seems I read somewhere that the ports will show as being open but only because it is reading Dway instead of my computer. Is that how it works? Quote Link to comment Share on other sites More sharing options...
ccr1958 Posted February 6, 2006 CID Share Posted February 6, 2006 are you the only one with a user account on that machine....if so might try this... right click my computer...then properties....then advanced tab....the middle section says user profiles..desktop settings related to your login...click the settings button... delete all accounts except the one that you want to use Quote Link to comment Share on other sites More sharing options...
dman58 Posted February 6, 2006 Author CID Share Posted February 6, 2006 Mine is the only User Acct on the computer. This has truly got me baffled. I had someone to suggest to me to let the computer boot off the XP Pro CD and try to do a repair. Would that get rid of all the updates the have been downloaded since installation or would it just attempt to repair any problems? I just recently installed the new PC-cillin 2006 Security Suite. I didn't have the problem till after installation. The first one came the day after installation. I'm beginning to think I may need a different program. Quote Link to comment Share on other sites More sharing options...
ccr1958 Posted February 6, 2006 CID Share Posted February 6, 2006 i use to use pccillon maybe 18 months ago & never had a prob like that....but i am sure all the user setting have changed a lot since then.....did you look in that computer properties section i spoke about in prior post....one time after i did a reformat i had the desktop etc set up the way i wanted & everytime i rebooted it automatically go back to the default windows settings....i finally stumbled upon that & it had a default user acct in there...i deleted that & that fixed it Quote Link to comment Share on other sites More sharing options...
dman58 Posted February 6, 2006 Author CID Share Posted February 6, 2006 I did check the settings you mention. It listed two....one was my name/Administrator and the other was my name/Owner. Should both be there or should I remove one of them? Quote Link to comment Share on other sites More sharing options...
ccr1958 Posted February 6, 2006 CID Share Posted February 6, 2006 at the bottom of that user profile window it says something like click here to change or add users...click that link & what does it say....does it have a guest acct....if so click on that guest acct & turn it off Quote Link to comment Share on other sites More sharing options...
dman58 Posted February 7, 2006 Author CID Share Posted February 7, 2006 I checked to be sure & was right; the Guest acct was already turned off. Got another question...you said you used to use PC-Cillin...what do you use now? I'm getting a little leary of the program. I've done a couple online scans for viruses along with PC-Cillin. Symantec didn't find anything. Went to Bit Defender & it found a backdoor trojan called Trojan.Click.337 & removed it. Just wondered what program you use. I've also looked at Zone Alarm too. Quote Link to comment Share on other sites More sharing options...
ccr1958 Posted February 7, 2006 CID Share Posted February 7, 2006 kaspersky anti virus is what i use now....i like it best of any i have tried so far.... i don't use any software firewall.....maybe try turning off your pccillon firewall for a bit & reboot & see what happens Quote Link to comment Share on other sites More sharing options...
dman58 Posted February 7, 2006 Author CID Share Posted February 7, 2006 May try that too....right now I'm about ready to try anything to keep this from happening again. I may look at Kaspersky too. Thanks for all your help. Quote Link to comment Share on other sites More sharing options...
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