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DW7000, system. computer issue? Surfing This page cannot be displayed

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I have a new DW 7000 system, Getting worse and worse. When surfing, I get This page cannot be displayed. I have two computers. one works beautifully, the other is the problem. I have tried everything I can think of and even the recommended from internet explorer, and directway. Direcway customer service ? Yeah right. I have tried Firefox also. One is a gateway with Media Center, works wonderfull. The other is a dell  Windows xp pro.The dell ?? ready to blow it up. I have tried with windows fire wall off and also my virus scan off. If anyone has some ideas for this please let me know. I am not a computer wiz, but I can get around. Thank you !!

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I have a new DW 7000 system, Getting worse and worse. When surfing, I get This page cannot be displayed. I have two computers. one works beautifully, the other is the problem. I have tried everything I can think of and even the recommended from internet explorer, and directway. Direcway customer service ? Yeah right. I have tried Firefox also. One is a gateway with Media Center, works wonderfull. The other is a dell  Windows xp pro.The dell ?? ready to blow it up. I have tried with windows fire wall off and also my virus scan off. If anyone has some ideas for this please let me know. I am not a computer wiz, but I can get around. Thank you !!

I had this happening a lot yesterday morning until I reset my modem. Either do a soft reset from the System Control panel, or pull the plug from the wall and leave it off for 5 minutes before plugging it back in.

Post back with an update.

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I have done this. That is what customer service had me do. It don't help. The Gateway has never had any issues at all. I am sure it is something in my Dell that is just not right. But I am not that smart.

Have you cleaned your internet cache?

If not, do it with Crap Cleaner available at www.ccleaner.com.

Also, did the Customer Service have you use a proxy?

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I have a Quick clean running, I did go to ccleaner and also did that, the proxy? no i don't thinks so. I did the set up LCU from direcway.  I have not tried the LCCU with MS-DOS ?

Proxy:

In IE go to tools -> internet options -> connections tab -> LAN settings -> check both of the lower boxes and then go to Advanced -> type "192.168.0.1" without quotes in the top HTTP box, and put "87" without quotes as the port beside it -> then at the bottom under the exceptions, type "DirecWaysupport.com;192.168.0.*" without the quotes. Then hit ok or apply, and exit and re-open.

The LCCU was the thing from Dway, it had nothing to do with MS Dos.

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The 7000 is supposed to have the LAN settings empty (not use the proxy as the 6000) ....the "page can not be displayed" and "satellite link error" is a NOC problem not a settings issue.

-- the problem occured quite often yesterday morning....have not seen it today. do still have high error rate/transmissions. 

as usual with most DirecWay problems....very little if anything to do with user end.

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The 7000 is supposed to have the LAN settings empty (not use the proxy as the 6000) ....the "page can not be displayed" and "satellite link error" is a NOC problem not a settings issue.

-- the problem occured quite often yesterday morning....have not seen it today. do still have high error rate/transmissions. 

as usual with most DirecWay problems....very little if anything to do with user end.

It doesn't really matter. Some people have actually seen better speeds with it on.

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For example, when this happens changing settings on your computer will not be the correct answer......

no doubt this will be a nightmare

Hopefully I'll be off satellite by then...  :)

I can't wait. Those still on satellite with be on the DWay 50k modem. Getting speeds of 2 mbps down and 400 up. With 800 ms lags, blackouts, and slow peak hour speeds.

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