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Very Slow service :-(


martylemoo

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Hi Guys,

My service is so slow. Not sure what i should be doing to tweak my pc. The ISP i use is a fixed wireless service called Turboweb in the UK, they publish rates of 2Mb download and 256k upload. They get their service via Aramiska sattalite. Anyway here are my results of the test using Win XP pro:-

:::.. Download Stats ..:::

Connection is:: 321 Kbps about 0.3 Mbps (tested with 386 KB)

Download Speed is:: 39 KB/s

Tested From:: http://www.testmy.net/

Bottom Line:: 6 times faster than 56K you can download 1MB in 26.26 second(s)

Validation Link:: https://testmy.net/cgi-bin/get.cgi?Test_ID=TI2O9MIV6

:::.. Upload Stats ..:::

Connection is: 212 Kbps about 0.2 Mbps (tested with 386 KB)

Upload Speed is: 26 KB/s

Tested From:: http://www.testmy.net/

Bottom Line: 4 times faster than 56K you can upload 1MB in 39.38 second(s)

Validation Link :: https://testmy.net/cgi-bin/get.cgi?Test_ID=LBU5PT6IO

Please help its driving me up the wall.

Thanks

Martyn

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hi, here are the results:-

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsMartyn>tracert testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  1    *        *        *    Request timed out.

  2    9 ms    8 ms    8 ms  192.168.0.1

  3    8 ms    8 ms    8 ms  172.31.254.253

  4  731 ms  589 ms  666 ms  172.16.128.3

  5  954 ms  876 ms  594 ms  172.16.64.29

  6  1107 ms  1563 ms  600 ms  172.16.100.1

  7  535 ms    *      725 ms  172.16.101.252

  8  2333 ms  636 ms  782 ms  213.181.59.142

  9  599 ms  659 ms  970 ms  cbu-pecams22-pcams11-ge10.car.belbone.be [213.18

1.59.38]

10  1077 ms  558 ms  842 ms  mpr2.ams1.if-6-3.above.net [82.98.253.213]

11  701 ms  667 ms  951 ms  pos2-0.cr2.ams2.nl.above.net [208.184.231.254]

12  550 ms  661 ms  683 ms  so-1-1-0.cr2.lhr3.uk.above.net [64.125.29.73]

13  658 ms  557 ms  612 ms  so-0-0-0.cr1.lhr3.uk.above.net [208.184.231.145]

14  718 ms  730 ms  655 ms  so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]

15  733 ms  953 ms  742 ms  so-0-0-0.cr2.dca2.us.above.net [64.125.29.122]

16  1070 ms  996 ms  776 ms  so-2-3-0.cr2.dfw2.us.above.net [64.125.29.13]

17  659 ms  655 ms  806 ms  64.124.79.77.theplanet.com [64.124.79.77]

18  812 ms  709 ms  708 ms  dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.

127.30]

19  871 ms  863 ms  966 ms  dist-vlan22.dsr1-2.dllstx2.theplanet.com [70.85.

127.76]

20  799 ms  868 ms  660 ms  dsr2-1-v1.dllstx4.theplanet.com [12.96.160.7]

21  688 ms  880 ms  884 ms  gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.

116.86]

22  669 ms  886 ms  1275 ms  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Trace complete.

thanks

Martyn

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try these tweaks

http://www.dslreports.com/faq/8237

quote "Choose the settings you desire and click Save and then Exit.

You should start with:

TCP Receive Window: 224360

Window Scaling: Yes

Time Stamping: No

Selective Acks: Yes

Path MTU Discovery: Yes

Black Hole Detection:No

Max Duplicate Acks: 3

TTL: 64

MTU: 1460

Optional numbers: (numbers others reported using with success)

TCP Receive Window: 224360, 256920, 474280, 513920

Max Duplicate Acks: 2, 3

TTL: 64, 128

MTU: 1460, 1500"

you will need Dr.TCP

download it here http://www.dslreports.com/front/DRTCP021.exe

good luck

VanBuren :)

ps i suggest you start with a MTU of 1500

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Hi Guys,

thanks for the advice, I know how slow it is i have to live with it :( especially wheni am paying the equivilent of $60pm for this service. I have spoken to a couple of other people on the same service today and it seems they suffer the same problems. Some days i get no service at all!!! i am beginning to wonder why i changed from dial-up. I think some serious sorting out needs to be done at my isp end as they are not offering anything near what they promise. The thing is when i first got this i was getting bang on 2mb, so they have managed to change something!!! I will keep you all posted as to what they say and see if i can sort this out.

cheers

Martyn

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an update......

i got hold of my WISP today, they have given me a new bridge as they have experienced problems with the one i was using. Apparently i should only be getting 1mb max even though they advertise 2mb. Their router is set to only give out upto 1mb max to each client with a 1mb bank for when the system is maxxed out. They also said it might be worth playing with the fragmentation and RTS threshold. They are currently set at 2346 and 2432, what would changing these do? and any recommendations on what to change them too?

thanks

Martyn

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