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Yup. That's what happens when the tower gets full.

If you're on a panel system for the tower, then it takes a little bit longer usually, but on an Omni it can happen over the course of say two or three months, depending on how many people sign up (how fast they're installed).

Basically, each panel or the omni, can handle so many connections without degrading quality of service. Lets say you're on the Xpress package (1.5mbit).

You are sharing a 1.5mbit download speed with everyone else on that panel/omni, divided into the group that is on that specific package. Lets say you and your neighbor are on the same package, and your neighbors son downloads movies 24/7. Your speed is going to be slow because now they are taking up a lot of the bandwidth on a constant basis. Whereas, doing normal surfing and browsing usually doesn't lend itself to everyone doing something at exactly the same time, for the exactly the same length of time etc, so the speed change will fluctuate, but it won't be as extreme.

It's when people on the same panel start doing heavy usage like movies, p2p etc.

For your issue Pepper, I would say, there is someone that gets home, and downloads/streams a live tv show or some kind of high definition video. Or just a lot of people in your area are watching the hockey game on cbc lol. Anyway. It's not really that funny, but ...

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  • 1 month later...
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Good Morning,

I too am an Xplornet customer, on a 900 Mhz canopy.  Have had issues, but my only one currently is my upload speed, but that is an acknowledged tower issue.  Northumberland county is getting new towers all around, so I'll have a new tower 2 km's away vs the 15km I currenly am on.  The new tower is LOS for me.

My question is:  Should I change to the new 3.5 Ghz system or stay on the 900?  What speeds can the 900 sustain?  This is my current speed, which isn't bad, but my son wants to do some COD online...

    Your connection is: 1413 Kbps or 1.4 Mbps

You downloaded at: 172 kB/s

You are running: 25 times faster than 56K and can download 1 megabyte in 5.95 second(s)

Member Ident:Username:slbert  CompID:1872946819420

Test Time:: 2009/12/17 - 7:30am

Test Browser and OS info: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.0.5) Gecko/2008120121 Firefox/3.0.5

Test ID: SYNA9VGC1 (if this is a screenshot go to testmy.net to see if this is fake)

Diagnosis ^info^: Looks Great : 7.37 % faster than the average for host (65.213)

This was tested from a 1536 kB file and took 8.907 seconds to complete

Thanx,

Steve

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I don't know about the 3.5 specifically for your tower. Out here, it's not too bad. We have had issues with the Xtreme package on 3.5 and stability issues on some panels. I don't know if it's just cause of the number of subscribers and trying to push out that much speed from one panel or not, but ... who knows until you try.

The nice thing would be, if your 900 is working fine, try getting a 2.4 with a reflector dish and ask for the xtreme package. the 2.4 itself is a better system than the 3.5 expedience module.

Although, if 2.4 interference is huge in your area, it may not be as stable, and a 3.5 may be the only way to go for the higher packages.

Remember to get a static IP to help you out with online games like CoD, CS:S, XBox live, PSOnline. It makes a difference because of the dual NAT they have on the network in most cases.

Hopefully your local dealer is knowledgeable and honest about the towers inner-workings. You should always ask your local dealer if your particular area has had customers with interference issues with 900 or 2.4. They will know.

Out here, we try for 3.5 in certain areas, because we know that the 900/2.4 is intermitten service. Customers who want the 900/2.4 because it's cheaper in our area, then we tell them... "We know it doesn't work well, but if you insist on getting the canopy system and we have to come out to fix it for intermitten service, we are charging you for the service call(s)."

They usually pay more for it and we never hear from them.

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  • 3 months later...

As an update on the 3.5 situation.

We have found that in certain areas, because of the number of people on a panel, that the 3.5 works better when on the xpress package rather than the extreme. I don't know why, but when the customer dropped their package down, their speeds actually went higher than the allotted amount, and the connection stabilized.

Who knows. I know that I don't know why... :)

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