Shpoon Posted July 27, 2006 CID Share Posted July 27, 2006 I was directed here by someone who told me you guys would be able to help And searching detect cap, caps, remove caps, didn't do much... So...I'm on an advertised 5mbit line (3mbit avaliable to my area) and have a real speed of 1mbit, and I mean right on. Every test I run here: 1003 kbps (122 kB/s) 1003 kbps (122 kB/s) 1001 kbps (122 kB/s) And I can bet you any part in my computer that if I run it again, any time of the day, it'll be right on the 1mbit dot. If that's not a cap, I really don't know what's going on. However, I can't really accuse my ISP of a cap without some sort of proof, so I was wondering how I could test that. Thanks Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted July 28, 2006 CID Share Posted July 28, 2006 Shpoon welcome to the forum. first off who is your ISP? Quote Link to comment Share on other sites More sharing options...
Shpoon Posted July 28, 2006 Author CID Share Posted July 28, 2006 Shpoon welcome to the forum. first off who is your ISP? Bell Sympatico, I live in a suberb near Toronto DSL Win XP SP2 Using a Dlink router, modem to router to computers Lines have been checked, some things replaced. (corroded wires in the box outside). Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted July 28, 2006 CID Share Posted July 28, 2006 what kind of modem do you have because it will tell you what speed your are actually connected at. and if its connected at your advertised then its something with your computer or router. Quote Link to comment Share on other sites More sharing options...
Shpoon Posted July 28, 2006 Author CID Share Posted July 28, 2006 what kind of modem do you have because it will tell you what speed your are actually connected at. and if its connected at your advertised then its something with your computer or router. I have a modem issued by sympatico, so not really sure how to check that. Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted July 28, 2006 CID Share Posted July 28, 2006 I have a modem issued by sympatico, so not really sure how to check that. plug your modem directly into your computer and go into the control panel of it, on one of the pages in it, (most likey a page called stats or statistics) it will say a rate that you are connected at. have you called your ISP about this? Quote Link to comment Share on other sites More sharing options...
Shpoon Posted July 28, 2006 Author CID Share Posted July 28, 2006 plug your modem directly into your computer and go into the control panel of it, on one of the pages in it, (most likey a page called stats or statistics) it will say a rate that you are connected at. have you called your ISP about this? Where would the control panel for it be? (Sorry for being so ignorant ) And ya, I've called my ISP, though never about a cap before, usually just about low speeds and they tell me that maybe my area just can't get the full speeds...but I mean...1mbit consitantly? Quote Link to comment Share on other sites More sharing options...
Blunted 2 Posted July 28, 2006 CID Share Posted July 28, 2006 if you use this you can see if your capped http://homepage.ntlworld.com/robin.d.h.walker/docsdiag/ Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted July 28, 2006 CID Share Posted July 28, 2006 Where would the control panel for it be? (Sorry for being so ignorant ) And ya, I've called my ISP, though never about a cap before, usually just about low speeds and they tell me that maybe my area just can't get the full speeds...but I mean...1mbit consitantly? to get into the control panel for the modem have it pluged directly into the pc no router, and type what ever your default gateway is most likely 192.168.1.254 into your browser. Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted July 28, 2006 CID Share Posted July 28, 2006 if you use this you can see if your capped http://homepage.ntlworld.com/robin.d.h.walker/docsdiag/ thats for cable modems he is on dsl Quote Link to comment Share on other sites More sharing options...
Shpoon Posted July 28, 2006 Author CID Share Posted July 28, 2006 to get into the control panel for the modem have it pluged directly into the pc no router, and type what ever your default gateway is most likely 192.168.1.254 into your browser. K, I'll get back to you on that, I have to leave my house right now, emergency, thanks for help, I'll tell you what I find later. Quote Link to comment Share on other sites More sharing options...
Shpoon Posted July 28, 2006 Author CID Share Posted July 28, 2006 Went to my modem (speedstream 5200) ip was different And I can't find what I'm looking for...just general info, nothing about a cap. Quote Link to comment Share on other sites More sharing options...
Shpoon Posted July 29, 2006 Author CID Share Posted July 29, 2006 Pretty much....my ISP lied about everything. I'm on wires that apparently "can't handle" a 3mbit connection (is this possible?). The 3mbit lines were easily converted to 5, but the 1s can't get upgraded unti lthe physical lines are changed. Yet, I've been apying for a 3/5 line for so long, and only getting 1. That's bullshit. When monday comes I'm calling them to get a refund... Just curious, if they can only offer a 1mbit line to me, would this be the same throughout ISPs? Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted July 29, 2006 CID Share Posted July 29, 2006 Went to my modem (speedstream 5200) IPA was different And I can't find what I'm looking for...just general info, nothing about a cap. no its there, if your ISP doesn't have there own special control panel for it then get back in to the modem and go to Stats & Statistics then click DSL you should get a page that looks like the attached picture, i need the 2 numbers that i have circled. Quote Link to comment Share on other sites More sharing options...
peepnklown Posted July 30, 2006 CID Share Posted July 30, 2006 I would definitely call them about a refund Quote Link to comment Share on other sites More sharing options...
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