Jump to content

Wild variations in download speeds


Recommended Posts

I just bumped up my service to the 15/2 package.

I ran the speed optimizer.

I am spyware free. I have cleaned out my cache, and temp files. I am now measuring download speeds from 2 - 12 mg!

I am consistently in the 5-7 mg area.

I called Verizon Tech support, they lead me to a third party speed optimizer.

But no luck!, What is wrong, and what can I do!


Link to comment
Share on other sites

Welcome to the forum stevehas   :wave::welcome:

FIrst off are you using a router, and which one. Have you tried directly to the modem bypassing the router to see if it might be the culprit?

Second what did you set the dial to on the Optimizer?

Third what might be running in the background? Norton AV, anything besides the necessary items. click Ctrl+Alt+Delete will show runing processes. And you may stop their automatic turn on or off by going to start-run*type in "mconfig" and hit enter*click start up tab. Hope those worked.  :grin2:

Also did you check in safe mode to do the cleaning? If not that will make a difference. :wink2:

Link to comment
Share on other sites

I am using the Actiontec router supplied by Verizon.

I am also repeating the signal through an Apple Airport Extreme in another section of the house via an ethernet connection.

Both are capable of supporting the higher FiOs speeds.

My FiOs connection does not go through any modem, FiOs is is sent through an ONT mounted on my basement wall.

There are no routers with FiOs.

The Optimizer was set at 20000 by the Verizon tech rep via remote access to my PC.

Norton has been disbled for all of these tests.

I have not checked in safe mode only because there have not been any software installs, or downloads before the speed fluctuations started. I should point out that my speeds had been stable for the first two months of my service.

Thanks for your input.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...