Storm311 Posted February 2, 2007 CID Report Share Posted February 2, 2007 If your WildBlue-supplied outdoor unit requires service under this limited warranty, WildBlue will not charge for any labor costs we incur to repair or replace it (or any component of it) within the first 90 days after the initial installation. After this period, WildBlue will cover the cost of the new equipment, but the on-site labor cost must be paid by you. WildBlue will provide on-site labor at its standard rates and an estimated charge can be given prior to the work, based on the type of the replacement. If your satellite dish needs to be re-pointed after the first 90 days of service, standard on-site labor charges will apply. This is located in the warranty agreement on wildblue.com under the legal section. The on-site labor mentioned there means there is a 75 dollar charge for a service call after the first 90 days. Lot of people don't see that or even think to look in there when signing up and its a big surprise to them. Thought I'd post this info for anybody interested. Quote Link to comment Share on other sites More sharing options...
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