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10M DSL offered

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by embarq.....unfortunately...my line is only good to 5M....

how likely is embarq to upgrade my line to be up to snuff to get speeds like this....??

i called embarq and they said to call their biz dept...well i tried this and never got a call back....so here i am asking anyone else who has embarq or DSL in general if their ISP is/was willing to upgrade the residential lines for this?

thanks

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