oo0oscar0oo Posted February 23, 2005 CID Share Posted February 23, 2005 i was using my computer normally and suddenly the "blue death screen" appeared and it said in the top " BAD_POOL_CALLER" and it said something about Win32k.sys in the bottom:S..i got it like three times continuosly when trin to reboot my computer.i dono whats wrong? is this a virus ? or registry setting? No idea whats going on. please help me!! THanks Quote Link to comment Share on other sites More sharing options...
VanBuren Posted February 23, 2005 CID Share Posted February 23, 2005 hey oo0oscar0oo what OS do you have? and do you have all the windows updates installed? If not, use windows update and install em VanBuren Quote Link to comment Share on other sites More sharing options...
oo0oscar0oo Posted February 23, 2005 Author CID Share Posted February 23, 2005 hey. i have windows xp home edition and yes i have all the updates installed. Quote Link to comment Share on other sites More sharing options...
VanBuren Posted February 23, 2005 CID Share Posted February 23, 2005 quoute from http://www.updatexp.com/support-files/xp-stop-messages.pdf "Stop 0xC2 or BAD_POOL_CALLER The Stop 0xC2 message indicates that a kernel-mode process or driver incorrectly attempted to perform memory operations in the following ways: l By allocating a memory pool size of zero bytes. l By allocating a memory pool that does not exist. l By attempting to free a memory pool that is already free. l By allocating or freeing a memory pool at an IRQL that was too high. This Stop message is typically due to a faulty driver or software. Possible Resolutions: l A Stop 0xC2 messages might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, DVD playback, and CD mastering tools. l A Stop 0xC2 messages might also be due to failing or defective hardware. If a Stop message points to a category of devices (such as disk controllers, for example), try removing or replacing the hardware to determine if it is causing the problem. l If you encounter a Stop 0xC2 message while upgrading to Windows XP, the problem might be due to an incompatible driver, system service, virus scanner, or backup. To avoid problems while upgrading, simplify your hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup. After you have successfully installed Windows XP, contact the hardware manufacturer to obtain compatible updates. Microsoft KB articles: How to Debug Stop 0xC2 or Stop 0x000000C2 Error Messages STOP 0x000000c2 Computer with ATI FURY MAXX hangs after upgrade to Windows XP STOP 0x000000c2 After you install IomegaWare STOP 0xC2 Bad_Pool_Caller When you upgrade from Windows 2000" ill attach the full pdf here VanBuren Quote Link to comment Share on other sites More sharing options...
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