Internet Connection Too Slow

[Waspander]

Please help, my internet plan speed is 10Mb/s, but I see at least 3,5Mb/s!!.

I have tested everything - cables, modem, changed problemical cables and it still not works better. Also I cleaned viruses from my pc. My connection is landline + DSL modem. Modem is 100Mb/s, all landline is freshly installed before 2 years. Manufacturer is 'Teo.lt'. I talked with them, It seems they don't care, they wish extra money.

Please help.

Your connection is: 3700 Kbps or 3.7 Mbps

You downloaded at: 452 kB/s

You are running: 65 times faster than 56K and can download 1 megabyte in 2.27 second(s)

Member Ident:Username:Waspander CompID:72098834987

Test Time:: 2010-11-05 13:29:46 GMT -7

Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.3a4) Gecko/20100407 MozillaDeveloperPreview/3.7a4

Test ID: C4DMW0ZF1 (if this is a screenshot go to testmy.net to see if this is fake)

Diagnosis ^info^: Awesome!: You are running at 160% of your hosts average (Zebra.lt)

This was tested from a 12 MB file and took 27.186 seconds to complete

[CA3LE]

Well, if you're in Italy the chances are that your speeds will be effected going all the way to our server in Dallas, TX USA. Are you experiencing slower than normal speeds everywhere?

[RTB]

If you're on DSL, you should know that the linespeed is very dependent on the distance from the hub you're connected to. This isn't something your ISP can do much about, but it's a positive thing for them anyway. It's not something they should keep a secret though, that's just lame.