Major problems continued :(

[konzelmann]

After going through a bunch of emails with my ISP, they are telling me that the problems I'm having are not related to them at all.  One tracert I did pointed the fingers at AT&T networks (had 50% packet loss to an AT&T hop)

However..  If nothing is my ISP's fault, I am really stumped as to why I would have such poor results in bandwidth speed tests.

Example once again:

:::.. Download Stats ..:::

Connection is:: 448 Kbps about 0.4 Mbps (tested with 1013 KB)

Download Speed is:: 55 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Mar 6 23:55:25 EST 2005

Bottom Line:: 8X faster than 56K 1MB download in 18.62 sec

Diagnosis: May need help : running at only 22.88 % of your hosts average (rogers.com)

Validation Link:: https://testmy.net/id-DF5C3GTB6

I can also go to other speedtest websites and obtain results nearly as poor.

My connection is rated at 3000 / 384 ... 

Currently my router is connected, but I can disconect it and get exactly the same range of results.  Things do not magically improve by disconnecting my router (I wish it was that simple)

My most recent line quality test:

http://www.broadbandreports.com/quality/nil/1673334

Computer is virus free and spyware free..  I'm a gamer, I keep my system as healthy as possible to keep those framerates as high as possible

'Power cycling' modem does not help.

ipconfig/release and /renew doesn't help either.

System is running Windows XP SP2.  I've had lag issues in my game for a long time, but I always assumed it was the game (because for some people it is).  But I'm getting tired of hearing all my friends saying they have sub 150ms pings, when mine's hovering around 350.  I assume that if this is an issue with my system setup or my ISP, that it has been like this for a long time but I never noticed it as much when I wasn't playing online games...

[konzelmann]

Upon reading some more messages..

Currently using no firewalls, windows firewall turned off.

Fully updated Windows XP

Ran ccleaner

Ran both of my spyware finder programs (Adaware, Spybot)

Checked for virus'

Ran cablenut and the appropriate 3000 / 384 config file.

TCP/Web100 Network Diagnostic Tool v5.3.3d

click START to begin

Another client is currently being served, your test will begin within 45 seconds

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 429.18Kb/s

running 10s inbound test (server to client) . . . . . . 1.62Mb/s

Your PC is connected to a Cable/DSL modem

Information: Other network traffic is congesting the link

click START to re-test

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:Documents and Settingskonzelmann>cd

C:>tracert testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  1    54 ms    29 ms    30 ms  tlgw14.lndn.phub.net.cable.rogers.com [24.103.14

4.1]

  2    27 ms    30 ms    29 ms  10.1.64.129

  3    24 ms    29 ms    24 ms  66.185.93.177

  4    30 ms    29 ms    30 ms  gw01.strfrd.phub.net.cable.rogers.com [66.185.81

.82]

  5    25 ms    30 ms    29 ms  gw01.ktchnr.phub.net.cable.rogers.com [66.185.81

.78]

  6    29 ms    30 ms    29 ms  gw01.etob.phub.net.cable.rogers.com [66.185.83.2

13]

  7    32 ms    29 ms    30 ms  gw01.hnsn.phub.net.cable.rogers.com [66.185.81.9

0]

  8    30 ms    29 ms    30 ms  gw02.wlfdle.phub.net.cable.rogers.com [66.185.80

.145]

  9    *        *        *    Request timed out.

10    49 ms    34 ms    46 ms  p13-0.core02.ord01.atlas.cogentco.com [66.28.4.2

13]

11    26 ms    26 ms    26 ms  p15-0.core01.ord03.atlas.cogentco.com [154.54.2.

242]

12    30 ms    30 ms    29 ms  gblx.ord03.atlas.cogentco.com [154.54.11.102]

13    71 ms  107 ms    71 ms  so0-0-0-2488m.ar1.dal2.gblx.net [67.17.73.30]

14  385 ms  196 ms  165 ms  The-Planet.ge-0-2-1.ar1.DAL2.gblx.net [64.213.17

6.150]

15    69 ms    69 ms    69 ms  dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.

127.30]

16    72 ms    72 ms    73 ms  dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85

.127.91]

17  125 ms    98 ms    68 ms  gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.

116.86]

18    69 ms    70 ms    70 ms  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Trace complete.

C:>

Still seems like my results are very poor.

Power cycled my modem so many times as I was doing all of this..

Only thing I didnt/couldn't do was go to http://www.dslreports.com/tweaks.  For some reason the java thing doesn't load for me there even though I installed Java as it instructed.

All I can think of is that my cable company needs to do something.. but they are at this point blaming it on spyware, virus', etc. and telling me I need to consult a computer tech heh,, 

[VanBuren]

hey konzelmann

run this analyzer instead http://forums.speedguide.net:8117/

paste all info here

If you connect via USB to your modem, get rid of that

if you use ethernet, try changing the cable between your modem and PC and bypass your router

VanBuren

[konzelmann]

Router bypassed, no difference

Different cable going directly from the modem to my computer, no difference

And yes, I use a NIC (not USB) and I have the newest drivers for it, downloaded yesterday from nvidia.com (use built in network card currently on my nForce 2 motherboard)

Also had a different network card before, with newest drivers..  Reason I switched from it to the built in network card was so that I could see if the network card was the problem.  Switching had no effect

SpeedGuide.net TCP/IP Analyzer

TCP properties for IP = 24.103.145.246 ()

Browser/OS = Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)

Notes: Read the Analyzer FAQ if the above is not your IP address.

TCP options string = 020405b40103030301010402

MTU = 1500

MTU is fully optimized for broadband.

MSS = 1460

Maximum useful data in each packet = 1460, which equals MSS.

Default Receive Window (RWIN) = 411648

RWIN Scaling (RFC1323) = 3 bits (scale factor of 6)

Unscaled Receive Window = 51456

For optimum performance, consider changing RWIN to a multiple of MSS.

Other values for RWIN that might work well with your current MTU/MSS:

513920 (MSS x 44 * scale factor of

256960 (MSS x 44 * scale factor of 4)

128480 (MSS x 44 * scale factor of 2)

64240 (MSS x 44) 

bandwidth * delay product (Note this is not a speed test):

Your RcvWindow limits you to: 16465.92 kbps (2058.24 KBytes/s) @ 200ms

Your RcvWindow limits you to: 6586.368 kbps (823.296 KBytes/s) @ 500ms

MTU Discovery (RFC1191) = ON

Time to live left = 53 hops

TTL value is ok.

Timestamps (RFC1323) = OFF

Selective Acknowledgements (RFC2018) = ON

IP type of service field (RFC1349) = 00000000

Thank you for your continued help and patients

[VanBuren]

try this

connect your router again and force 100 Mbps full duplex on your NIC

this is a example how to set 10 Mbps half, ignore that and use 100 Mbps full duplex

quote from http://dslnuts.com/tips_tricks.shtml

"Windows 2000 or XP: to change to half-duplex:

* Open Control Panel.

* Double-click Network and Dial-up Connections.

* Identify the icon for your cable modem connection: usually Local Area Connection.

* Right-click that icon and select Properties.

* Under the ethernet adapter icon, click the button Configure.

* Click the tab Advanced to bring it to the front:

* In the Property box, the property name to be selected varies according to model of ethernet card. Examples are: Network Link Selection, Media Type, Connection Type, Duplex Mode, or any similarly-named property which can have Values looking like Auto-Negotiation, or 10BT, or 10BaseT.

* In the Value box, select a value which either (a) explicitly says half-duplex or semi-duplex, or ( at least does not say full-duplex [e.g. 10BaseT on its own is OK]. If there is a choice between 10 and 100 with half-duplex, choose the 10. Do not choose 10Base5, 10Base2, or AUI.

* Click OK to exit the Adapter settings.

* Click OK to exit the Connection properties."

VanBuren

[konzelmann]

Tried that before I re-installed my network card and re-created my network connection, but it didn't help.

Re-installing the network card reset it to default, so I switched it back to force 100 full duplex now again..

Still no difference

:::.. Download Stats ..:::

Connection is:: 421 Kbps about 0.4 Mbps (tested with 1496 KB)

Download Speed is:: 51 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Mon Mar 7 15:43:49 EST 2005

Bottom Line:: 8X faster than 56K 1MB download in 20.08 sec

Diagnosis: May need help : running at only 21.52 % of your hosts average (rogers.com)

Validation Link:: https://testmy.net/stats/id-E0QXHM9SO

[VanBuren]

demand your ISP come home and check your stuff

VanBuren

[duffman1234]

hey i got rogers too and i got the 3000/384, its been slow lately i dont know why,probably busy shit, sometmes it sux, sometimes its good in the morning

:::.. Download Stats ..:::

Connection is:: 1280 Kbps about 1.3 Mbps (tested with 1496 KB)

Download Speed is:: 156 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Mon Mar 7 16:13:40 EST 2005

Bottom Line:: 23X faster than 56K 1MB download in 6.56 sec

Diagnosis: May need help : running at only 65.47 % of your hosts average (rogers.com)

Validation Link:: https://testmy.net/stats/id-8N7CSKJ3L

bad right there

[paladin]

I Have been dealing with my IP for almost 3yrs and have learned not to argue with the person that answers the phone.