The General Dissing of Comcast I Suppose! Pt 2.

[jackdashack]

This same topic I'd posted was so long from a week ago I started Pt.2

Comcast has always come back at me with "you're getting 50mbps if your connected with the Ethernet cable."  No real explanation why the wireless side was so abysmal. Finally, after about 4 techs and the sales guy who sold me even stopping by, a former tech, the last one said, "We've found errors on the line with you and other customers around you." Now mind you, the modem/router had never failed to report 50mbps every time connected, never failed. It was always the wireless so bad. Like 15 feet away it dropped from 50 to 25 and worse, down in single digits during the day on the wireless side. I don't live in an apartment. I life on a small  cul de sac on the edge of a small rural town. I have used the program inSIDDer and there are no offending devices. In fact that program, if you know it, gives me a score of 100.

But in spite of this last night I was hitting new a  new low, testing with testmy, of .389mbps, that's 1/3 of a mbps and then jump up to mabye 6 or 7 mbps. So I called Comcast yet again.  Well even though every single time I tested it I got 50 or better, maybe 48 with testmy.net, this observant agent said she detected the signal dropping out. So they are sending yet another tech. In the meantime she "feared" me into their $4.00 plan per month in case the problem was inside.  But I seem to remember he ran a whole new line at installation. That would make it bad from the installation?

But my problem is I"d love to get rid of the Stupinity device and buy my own but Comcast forum says there is not device yet that handles modem/router/telephony like this one does for triple play. I guess I'm stuck with it. I could buy a router, I know, and bridge them but I'm still in that scenario paying them $7 a month for the modem/router. I guess no one has heard if that one guy at the forum that answered so far is correct?  There is not device to handle mod/rout/telphon

Thanks!  Jack    

[TriRan]

you are correct there is no device to handle modem/router/telephone but there are modems you can buy which handle modem/telephone where you could still add your own router

 

the devices i found which support telephone/docsis 3.0 below

 

http://www.amazon.com/Motorola-SBV6220-Surfboard-Digital-SBV-6220/dp/B0045TB51A/ref=pd_sim_sbs_e_7

 

http://www.amazon.com/ARRIS-Touchstone-Cable-Modem-DOCSIS/dp/B008GG78FU/ref=pd_sxp_grid_pt_1_2

 

also i've been reading that best buy sells the ARRIS modem for around $150

[jackdashack]

you are correct there is no device to handle modem/router/telephone but there are modems you can buy which handle modem/telephone where you could still add your own route

 

also i've been reading that best buy sells the ARRIS modem for around $150

Gee that's some valuable information. Thanks greatly! This might be just the think I do. But last night I found there were some problems on the line, they admitted that, and are coming out. Before I indulge in some personal equipment I'm going to let them work on their problems first. Then if I'm not happy with their resolution I will step up to these purchases.  Once again Thanks!  jack  

And I also have heard about the Arris. 

[TriRan]

sounds good! i hope they find out what the problem is but i have a suspicion that it is the wireless radio on that gateway just isn't fast enough

[onegoodman]

Seems that time of day, effects the speed of the Comcast's service. The more users online in your area the slower the speed results.   I will post the results here from different times of day, and I will empty the browser, and java cashe each time before the tests. The tests will be performed on a wireless Linux system using Chromium browser.

 

Here is the system specs that I will be using.

 

  System:    Host: antiX1 Kernel: 3.7.10-antix.2-amd64-smp x86_64 (64 bit) 

           Desktop: IceWM 1.3.7 Distro: antiX-13-beta2-pt1_x64-full Ahmad Sami 24 March 2013

Machine:   System: Compaq Presario 061 product: ER919AA-ABA SR1820NX NA620 version: 0nx1411RE101NAGAM00

           Mobo: ASUSTek model: NAGAMI version: 1.02 Bios: Phoenix version: 3.11 date: 09/19/2006

CPU:       Single core AMD Athlon 64 3400+ (-UP-) cache: 512 KB flags: (lm nx sse sse2 sse3) clocked at 1000.00 MHz 

Graphics:  Card: NVIDIA C51 [GeForce 6150 LE] X.Org: 1.12.4 driver: nvidia Resolution: [email protected] 

           GLX Renderer: GeForce 6150 LE/integrated/SSE2 GLX Version: 2.1.2 NVIDIA 304.84

Audio:     Card: NVIDIA MCP51 High Definition Audio driver: snd_hda_intel Sound: ALSA ver: k3.7.10-antix.2-amd64-smp

Network:   Card-1: NVIDIA MCP51 Ethernet Controller driver: forcedeth 

           IF: eth0 state: down mac: 00:17:31:10:58:e8

           Card-2: Ralink RT2800 802.11n PCI driver: rt2800pci 

           IF: wlan0 state: up mac: 68:1c:a2:04:21:cc

Drives:    HDD Total Size: 750.2GB (-) 1: id: /dev/sda model: ST3750528AS size: 750.2GB 

Partition: ID: / size: 686G used: 18G (3%) fs: ext3 ID: swap-1 size: 2.17GB used: 0.00GB (0%) fs: swap 

Sensors:   System Temperatures: cpu: 40.0C mobo: N/A 

           Fan Speeds (in rpm): cpu: N/A 

Info:      Processes: 109 Uptime: 21:32 Memory: 654.3/2446.4MB Client: Shell (inxi-gui) inxi: 1.8.45 

 

[onegoodman]

Saturday noon results.

 

 

 

:::.. Internet Speed Test Result Details ..:::

Download Connection Speed:: 21106 Kbps or 21.1 Mbps 

Download Speed Test Size:: 19.7 MB or 20160 kB or 20643840 bytes

Download Binary File Transfer Speed:: 2638 kB/s or 2.6 MB/s

Upload Connection Speed:: 9099 Kbps or 9.1 Mbps 

Upload Speed Test Size:: 4.9 MB or 5056 kB or 5177344 bytes

Upload Binary File Transfer Speed:: 1137 kB/s or 1.1 MB/s

Tested At:: http://TestMy.net Version 13

Test Time:: 2013-04-06 12:00:25 Local Time

Location:: Bear, DE US >> Destination:: Washington D.C.

Validation:: https://testmy.net/db/Yr84Vm1.27vdbjF

TiP Measurement Summary (Download):: Min 11.21 Mbps | Middle Avg 22.34 Mbps | Max 25.8 Mbps | 46% Variance

TiP Data Points:: 11.55 Mbps, 15.57 Mbps, 20.16 Mbps, 22.38 Mbps, 23.08 Mbps, 24.26 Mbps, 25.31 Mbps, 25.8 Mbps, 21.53 Mbps, 18.42 Mbps, 18.97 Mbps, 21.31 Mbps, 23.23 Mbps, 22.83 Mbps, 25.14 Mbps, 24.59 Mbps, 23.53 Mbps, 23.68 Mbps, 11.21 Mbps

More Stats:: https://testmy.net/quickstats/onegoodman https://testmy.net/compID/631038028507

User Agent:: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.22 (KHTML, like Gecko) Chrome/25.0.1364.160 Safari/537.22 [!]

 

 

[onegoodman]

Saturday afternoon results  Better than the noon results. 

 

 

:::.. Internet Speed Test Result Details ..:::

Download Connection Speed:: 24883 Kbps or 24.9 Mbps 

Download Speed Test Size:: 19.6 MB or 20096 kB or 20578304 bytes

Download Binary File Transfer Speed:: 3110 kB/s or 3.1 MB/s

Upload Connection Speed:: 7417 Kbps or 7.4 Mbps 

Upload Speed Test Size:: 4.8 MB or 4864 kB or 4980736 bytes

Upload Binary File Transfer Speed:: 927 kB/s

Tested At:: http://TestMy.net Version 13

Test Time:: 2013-04-06 14:16:53 Local Time

Location:: Bear, DE US >> Destination:: Washington D.C.

Validation:: https://testmy.net/db/3EmQzoV.D65iqKL

TiP Measurement Summary (Download):: Min 12.39 Mbps | Middle Avg 26.16 Mbps | Max 35.81 Mbps | 56% Variance

TiP Data Points:: 15.9 Mbps, 12.39 Mbps, 15.58 Mbps, 20.36 Mbps, 18.42 Mbps, 22.97 Mbps, 29.24 Mbps, 30.14 Mbps, 29.6 Mbps, 28.18 Mbps, 28.5 Mbps, 28.67 Mbps, 23.56 Mbps, 25.62 Mbps, 32.62 Mbps, 31.04 Mbps, 32.05 Mbps, 35.81 Mbps, 16.44 Mbps

More Stats:: https://testmy.net/quickstats/onegoodman https://testmy.net/compID/631038028507

User Agent:: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.22 (KHTML, like Gecko) Chrome/25.0.1364.160 Safari/537.22 [!]

 

 

[onegoodman]

[onegoodman]

[xmx2048]

http://www.amazon.com/gp/aw/d/B00E6IQ1BE/ref=mp_s_a_1_fkmr0_1?qid=1409594404&sr=8-1-fkmr0&pi=AC_SX110_SY165_QL70

This should do the job.

[nanobot]

Comcast is the only provider supported in my building, so I'm curious to see what I am going to get into when I sign up with them.

Thanks,

EBrown