maldita Posted May 9, 2015 CID Share Posted May 9, 2015 Hello! My internet connection is slow than what I have applied for. Got subscribe for 2mb and I am getting 237kb or lower. Called my service provider and filed a complaint but nothing happen. Can you pls help me speed this snail connection? pls Eugene Acayayan and annzgene 2 Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted May 10, 2015 CID Share Posted May 10, 2015 Call them back again and give them your case number for the problem. Tell them the problem is still there, and that you need assistance. Is your computer a laptop? Are you connecting via wireless or Ethernet? Quote Link to comment Share on other sites More sharing options...
maldita Posted May 10, 2015 Author CID Share Posted May 10, 2015 Ive called them 6x already and nothing happens. Can you pls help me? I want to re configure my broadband settings to make it faster. Pls. Pls Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted May 10, 2015 CID Share Posted May 10, 2015 Are you testing with wireless or Ethernet? Quote Link to comment Share on other sites More sharing options...
j7n Posted May 10, 2015 CID Share Posted May 10, 2015 Got subscribe for 2mb and I am getting 237kb or lower.Haven't you confused bits and bytes as is commonly the case? What are the exact words and numbers used by your ISP to describe the accesss plan? 2 Mbit equals about 244 kByte, so your tests match the advertised speed. That is quite low speed, but might be normal if you live in a remote location. Quote Link to comment Share on other sites More sharing options...
Michael Augusto Posted May 26, 2015 CID Share Posted May 26, 2015 We, here in Tete are suffering due to a very slow speed network on tvcabo than for the amount we paid for, not mentioning crushing/freeze problems Michael ITD Mozambique, Lda TETE Quote Link to comment Share on other sites More sharing options...
Jeff Beckham Posted May 30, 2015 CID Share Posted May 30, 2015 Well i just felt the need for speedy internet An it works fine on my end do what!!! o you dont need my opion on this test ill leave go find somebody else that will give a honest test resultd 1ftshmole 1 Quote Link to comment Share on other sites More sharing options...
Ian3005 Posted August 3, 2017 CID Share Posted August 3, 2017 The only way to get results is to keep on them. I have often resorted to calling every 15 minutes. Even then it took 61 days to resolve the connection issue. Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted August 3, 2017 CID Share Posted August 3, 2017 4 hours ago, Ian3005 said: The only way to get results is to keep on them. I have often resorted to calling every 15 minutes. Even then it took 61 days to resolve the connection issue. Sometimes polite persistence is the only way to get people to own a problem. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.