jxpontig Posted April 10, 2017 CID Share Posted April 10, 2017 Examining our speed test results they seem to be consisently at about 6mbs download but occasionally there is a result that says 80 kbps but with 256 kb size or other smaller sizes rather than 6.2 MB. We are testing every 10 minutes. What does this mean? Does it indicate a line drop or deficiency? Thanks. Quote Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted April 10, 2017 CID Share Posted April 10, 2017 What speeds are your ISP advertised max? Quote Link to comment Share on other sites More sharing options...
jxpontig Posted April 10, 2017 Author CID Share Posted April 10, 2017 Up to 17mbps though I have never seen it go much above 10mbps. Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted April 10, 2017 CID Share Posted April 10, 2017 How far from the TestMy test server are you? Quote Link to comment Share on other sites More sharing options...
jxpontig Posted April 10, 2017 Author CID Share Posted April 10, 2017 I'm sorry but I don't understand the question. How do I find out? Quote Link to comment Share on other sites More sharing options...
jxpontig Posted April 10, 2017 Author CID Share Posted April 10, 2017 OK, I see what you mean - I need to check which one we are using (not on premises at moment). I suspect it defaults to one in the US whereas London is nearest to us. Should I change this if so? Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted April 11, 2017 CID Share Posted April 11, 2017 When I look at your test results, it looks like you're connected to the closest server. So that's not an issue. Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted April 11, 2017 CID Share Posted April 11, 2017 Are you using wireless or Ethernet? If wireless, try plugging directly into your model with Ethernet. This would eliminate any wireless issues. the Sky Broadband average download here on TestMy is 15.6 Mbps. Some users speeds are quite a bit better than you and some are quite a bit worse. I don't know if that's because they are on different ISP plans or some of their users have issues.. i would call them, and tell them that your real speeds appear to be 1/2 of your plan. Be polite and patient. Even if they just run you a quick OOKLA abased speed test that shows you're at full speed and tell you there's no issue, call them back until they start really trying to help you troubleshoot. Quote Link to comment Share on other sites More sharing options...
jxpontig Posted April 11, 2017 Author CID Share Posted April 11, 2017 I'm measuring two pcs at the moment (jxpontig2 are the results I need help with). It is running off TalkTalk on an Ethernet cable. Here is an extract and you should see that I get intermittent issues as described... 84935422942 Talktalk history qWwhfBU43 share history Mon Apr 10 2017 @ 10:14:13 am Dallas, TX GB arrow 6.2 MB 6.39 Mbps 799 kB/s 84935422942 Talktalk history xsQSPgCXO share history Mon Apr 10 2017 @ 10:03:56 am Dallas, TX GB arrow 6.4 MB 6.99 Mbps 874 kB/s 84935422942 Talktalk history 4H1F9UzN7 share history Mon Apr 10 2017 @ 9:53:41 am Dallas, TX GB arrow 4.5 MB 4.17 Mbps 521 kB/s 84935422942 Talktalk history GHBU9aIvo share history Mon Apr 10 2017 @ 9:43:09 am Dallas, TX GB arrow 1.3 MB 1.37 Mbps 172 kB/s 84935422942 Talktalk history I2pt1SsK7 share history Mon Apr 10 2017 @ 9:37:36 am Dallas, TX GB arrow 6.3 MB 6.34 Mbps 793 kB/s 84935422942 Talktalk history oa90TGvp3 share history Mon Apr 10 2017 @ 9:27:18 am Dallas, TX GB arrow 6.2 MB 6.91 Mbps 863 kB/s 84935422942 Talktalk history 4RynX0S6L share history Mon Apr 10 2017 @ 9:17:02 am Dallas, TX GB arrow 256 kB 77 Kbps 10 kB/s 84935422942 Talktalk history jpT9VoX1s share history Mon Apr 10 2017 @ 9:06:30 am Dallas, TX GB arrow 6.3 MB 5.79 Mbps 724 kB/s 84935422942 Talktalk history 0wLFpYf3v share history Fri Apr 07 2017 @ 8:30:56 pm Dallas, TX GB arrow 6.2 MB 6.33 Mbps 792 kB/s 73067234271 Tiscali Uk Limited history K8c4hXxvF share history Fri Apr 07 2017 @ 8:20:40 pm Dallas, TX GB arrow 6.2 MB 6.46 Mbps 808 kB/s 73067234271 Tiscali Uk Limited history wniAxbHt1 share history Fri Apr 07 2017 @ 8:10:25 pm Dallas, TX GB arrow 6.2 MB 6.55 Mbps 819 kB/s 73067234271 Tiscali Uk Limited history nK0WJ6pIe share history Fri Apr 07 2017 @ 8:00:08 pm Dallas, TX GB arrow 5.9 MB 6.45 Mbps 807 kB/s 73067234271 Tiscali Uk Limited history tiVoGSD5c share history Fri Apr 07 2017 @ 7:49:49 pm Dallas, TX GB arrow 6.2 MB 6.96 Mbps 870 kB/s 73067234271 Tiscali Uk Limited history pltYFU72B share history Fri Apr 07 2017 @ 7:39:34 pm Dallas, TX GB arrow 256 kB 81 Kbps 10 kB/s 73067234271 Tiscali Uk Limited history arUfkYQHd share history Fri Apr 07 2017 @ 7:29:01 pm Dallas, TX GB arrow 6.3 MB 7.52 Mbps 940 kB/s 73067234271 Tiscali Uk Limited history YZysncOpk share history Fri Apr 07 2017 @ 7:18:46 pm Dallas, TX GB arrow 256 kB 80 Kbps 10 kB/s 73067234271 Tiscali Uk Limited history ILd9Us0Oc share history newmusicdownload 1 Quote Link to comment Share on other sites More sharing options...
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