Serious Problems With Speed

[hunterphoto]

The other day I posted that I was having a major problem with upload speeds, see Sudden Unexplained Slowdown. However, the problem gets even weirder since I tested the other machine here in the office.

Both machines are running through a D-Link DI-604 router to and RCA DCM305R Digital Broadband Cable Modem. The strange part (at least to me) is the large disparity in upload and download speeds between the two machines. The stats for both machines are pasted below.

I could really use some help figuring out how to fix this.

Download Speeds

Computer #1

:::.. Download Stats ..:::

Connection is:: 3514 Kbps about 3.5 Mbps (tested with 12160 kB)

Download Speed is:: 429 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 12:31:16 MST 2005

Bottom Line:: 63X faster than 56K 1MB download in 2.39 sec

Diagnosis: Looks Great : 9.27 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-01SH2BTJ3

Computer #2

:::.. Download Stats ..:::

Connection is:: 136 Kbps about 0.1 Mbps (tested with 97 kB)

Download Speed is:: 17 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 12:33:17 MST 2005

Bottom Line:: 2X faster than 56K 1MB download in 60.24 sec

Diagnosis: May need help : running at only 4.23 % of your hosts average (Comcast.net)

Validation Link:: https://testmy.net/stats/id-6CX4NLFRS

Upload Speeds

Computer #1

:::.. Upload Stats ..:::

Connection is:: 81 Kbps about 0.1 Mbps (tested with 97 kB)

Upload Speed is:: 10 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 12:34:31 MST 2005

Bottom Line:: 1X faster than 56K 1MB upload in 102.4 sec

Diagnosis: May need help : running at only 24.18 % of your hosts average (Comcast.net)

Validation Link:: https://testmy.net/stats/id-BNCI2YQ31

Computer #2

:::.. Upload Stats ..:::

Connection is:: 347 Kbps about 0.3 Mbps (tested with 579 kB)

Upload Speed is:: 42 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 12:36:34 MST 2005

Bottom Line:: 6X faster than 56K 1MB upload in 24.38 sec

Diagnosis: Looks Great : 3.58 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-GEKO14D6X

[pitbull481]

well i am having trouble with my download speeds. it dropped about 3Mb  :angry5:

1. Are both yours computer connected wired or wireless?

2. When you do a speed test, make sure no1 is using other computer, and dont use programs that uses your upload and download. (ex. no download music, and no sharing music it uses your upload)

3. What package do you have? 6000/768 or 4000/384

[REH]

What are the specs for the two PC's? obviously there's going to be a difference in performance if they are one new and one outdated, but what is weird is that one gets greater download, and one greater upload.  Have you checked for spyware?

-REH

[hunterphoto]

well i am having trouble with my download speeds. it dropped about 3Mb

[hunterphoto]

What are the specs for the two PC's? obviously there's going to be a difference in performance if they are one new and one outdated, but what is weird is that one gets greater download, and one greater upload.

[timmers83]

Hmmmm, curious. Maybe you've tried these steps already, but it's worth a shot

Have you?

Done a hard reset on every piece of gear by powering them down and then back up in order? (modem, router, pc)

tried applying identical cablenut settings to each PC?

Also, you could

Press CTL,ALT,DEL and go to the network monitor when there should be no internet activity to see if your network bandwidth is being used by a background program (spyware maybe)

try bypassing the router completely by connecting directly to the modem.

Do a complete release/renew of all your connections by clicking repair in the network status dialog box

Reset all cablenut settings to windows default

hit the pc a couple times with a baseball bat

freak out

shoot the router

Good Luck!

[hunterphoto]

Thanks to everyone so far for all the suggestions to try and correct my problem.

Here is an update on what I have done so far.

I have done a hard reset on every piece of gear by powering them down and then back up in order? (modem, router, pc).

Scanned for viruses using my McAfee- Results= no viruses found.

Found KRC Anti-Spyware Tutorial http://www.greyknight17.com/spyware.htm#adaware and did everything that was suggested right down to "Things to do before running HijackThis". Also installed SpywareBlaster and SpywareGuard.

I've run the TCP-Optimizer and reset all the Cablenut setting.

All of this and so far no major changes. Below are my latest speed tests.

I guess the next thing is to re-install the OS unless anyone has any better suggestions.

:::.. Upload Stats ..:::

Connection is:: 145 Kbps about 0.1 Mbps (tested with 97 kB)

Upload Speed is:: 18 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sat Mar 26 2005 09:02:49 GMT-0700 (Mountain Standard Time)

Bottom Line:: 3X faster than 56K 1MB upload in 56.89 sec

Diagnosis: May need help : running at only 43.15 % of your hosts average (comcast.net)

Validation Link:: https://testmy.net/stats/id-E0HLU97AW

:::.. Download Stats ..:::

Connection is:: 2995 Kbps about 3 Mbps (tested with 2992 kB)

Download Speed is:: 366 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sat Mar 26 2005 09:04:01 GMT-0700 (Mountain Standard Time)

Bottom Line:: 53X faster than 56K 1MB download in 2.8 sec

Diagnosis: 90% + Okay : running at 92.72 % of your hosts average (comcast.net)

Validation Link:: https://testmy.net/stats/id-O3RHBXLGJ

:angry5:

[timmers83]

Have you bypassed the router yet?

[hunterphoto]

Have you bypassed the router yet?

Oh yeah, that was one of the first things that I tried right after doing a hard reset on everything. It made only a very minor difference.