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Verizon DSL slow


zasc

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1.  Running XP with SP2 and current updates.  Also ran p2p fix

2.  Service is Verizon DSL advertized @ 3megs.

3.  I don't think I'm runnig any tweek programs.  Here's my dslreports.com feedback: http://ttester.broadbandreports.com/tweak/block:24e4954?service=dsl&speed=3072&os=winXP&via=normal

4.

:::.. Download Stats ..:::

Connection is:: 706 Kbps about 0.7 Mbps (tested with 579 kB)

Download Speed is:: 86 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Wed, 22 Jun 2005 12:09:46 GMT-0400

Bottom Line:: 13X faster than 56K 1MB download in 11.91 sec

Diagnosis: May need help : running at only 21.09 % of your hosts average (verizon.net)

Validation Link:: https://testmy.net/stats/id-BHXOCLS3W

:::.. Upload Stats ..:::

Connection is:: 62 Kbps about 0.1 Mbps (tested with 579 kB)

Upload Speed is:: 8 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Wed, 22 Jun 2005 11:25:01 GMT-0400

Bottom Line:: 1X faster than 56K 1MB upload in 128 sec

Diagnosis: May need help : running at only 13.28 % of your hosts average (verizon.net)

Validation Link:: https://testmy.net/stats/id-9OGW6TD87

TCP/Web100 Network Diagnostic Tool v5.3.3d

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 126.70Kb/s

running 10s inbound test (server to client) . . . . . . 687.03kb/s

Your PC is connected to a Cable/DSL modem

Information: The receive buffer should be 161.09 Kbytes to maximize throughput

Log created by AutoCheck.bat on Wed 06/22/2005

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=56ms TTL=53

Reply from 67.18.179.85: bytes=32 time=56ms TTL=52

Reply from 67.18.179.85: bytes=32 time=56ms TTL=53

Reply from 67.18.179.85: bytes=32 time=55ms TTL=53

Ping statistics for 67.18.179.85:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 55ms, Maximum = 56ms, Average = 55ms

Ping Complete.

Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    23 ms    23 ms    23 ms  71.101.96.1

  2    24 ms    25 ms    24 ms  P1-1.LCR-02.TAMPFL.verizon-gni.net [130.81.34.166]

  3    37 ms    37 ms    37 ms  so-6-0-0-0.PEER-RTR1.ATL81.verizon-gni.net [130.81.17.141]

  4    38 ms    38 ms    37 ms  so-7-0-0-0.gar2.Atlanta1.Level3.net [4.78.214.1]

  5    38 ms    37 ms    37 ms  ae-1-55.bbr1.Atlanta1.Level3.net [4.68.103.129]

  6    57 ms    57 ms    57 ms  as-1-0.bbr1.Dallas1.Level3.net [209.247.9.102]

  7    57 ms    57 ms    57 ms  ge-1-1-55.car3.Dallas1.Level3.net [4.68.122.134]

  8    58 ms    57 ms    58 ms  4.78.220.10

  9    57 ms    57 ms    99 ms  dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30]

10    58 ms    58 ms    59 ms  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]

11    58 ms    58 ms    58 ms  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69]

12    59 ms    59 ms    59 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Trace complete.

5.  My LAN protocols are Client for Microsoft Networks, File and Printer Sharing for Microsoft Networks, QoS Packet Scheduler, Internet Protocol (TCP/IP)

6.  Nothing is checked in my explorer  tools - internet options - connections -

7.  Modem connected with CAT 5e.  My Netgear router is fully updated.

8.  Powering down my modem does not affect speed.

9.  Spybot and Adaware are all updated and cannot find any issues.

10.  I'm not running ZoneAlarm

11.  I'm skipping the software firewall install.

12.  No viruses.

13.  All windows updates are current.

14.  CCleaner cleared out 1.3gigs of junk.

15.  I d/led cablenut 4.08 and VanBuren's files but don't understand how to use it.

I hope that's everything.

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Well, I'm in Tampa.  I tried to follow all the instructions in the sticky.  I should have paid attention where the testmy website was.  I visited Mactron's website and got this:

2005-06-22 14:03:27 EST: 701 / 67

Your download speed : 718567 bps, or 701 kbps.

A 87.7 KB/sec transfer rate.

Your upload speed : 68870 bps, or 67 kbps.

Is this reasonable?  I really seems like my connections can really lag sometimes.

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Is this reasonable?  I really seems like my connections can really lag sometimes.

No and I'll bet  :( You should be getting more like what I get. Click my Sig link. That's what 3000/768 VZ DSL should look like. ;)

Ok questions:

1)Have you rebooted your DSL modem and router ? If not do so and try again.

2)How do you "know" your on "Service is Verizon DSL advertized @ 3megs." ?

3)Have you ever run the Westell dianognostic program to check ?

If not, read this...http://www.broadbandreports.com/faq/7553

Your sync rate should be if I'm remembering correctly, 3360/860 if you really have 3000/768

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Answers:

1.  Yes, i've rebooted the modem and router without effect.

2.  You know, what, after posting that I did some research.  I can't find any speed indication on my bill or any mention of actual speed numbers on verizon.com.  So maybe I'm only half that.  Verizon is doing a pretty big campaign here bragging how they upgraded everyone to 3mbs.  Maybe I'm 1.5?

3.  I followed the Westell link but the zip file I repetively d/led is corrupted.

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You're actually at 786, Tampa here is mostly 1.5 386 upgrade, hope you get that upgrade. They don't do it automatically, just call them and ask for it, it's free and usually occures with in the day with no guy coming to your house or anything.

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