cmarkmyers Posted July 15, 2005 CID Share Posted July 15, 2005 After much frustration with Verizon never being able to fix my provisioning I switched to Comcast about 3 or 4 months ago, thinking that with their better speeds I would have a better online experience gaming and surfing the web. The web is fine (almost). Speeds are good. The only problem I have is frequent "Page not found" errors. This only seems to happen with certain web sites (mainly Yahoo, which I primarily use for searching, mail, and news). Usually if I just refresh it comes up right away. The second and more annoying problem is terrible performance when gaming. My 4.0/384 connection should be fine for Xbox Live but it is not. 90% of the time I have the worst lag/latency/ping when playing, even though my connection is as good as or better than many of the people I play with. I should say used to play with, as I have given up since it has become unplayable. Comcast has been called about 8 times, and all of those times but 2 they said there were no problems and nothing they could to do help. Last week they said they saw some line issues and sent a tech to give me a dedicated line to my apartment. The result? No change. I called today and the customer service representative said she saw some line problems and would send someone to boost my signal. After explaining that had already been done I told her to forget it while I looked for other options. However, 30 minutes later I changed my mind and called back and this time the rep said there were no problems and as such he could not send out a tech. After 20 minutes of arguing and asking to speak with a supervisor he relented. Still, I am positive this will not help anything. Anywho, has anyone else in VA (or any area) experienced problems such as these? Quote Link to comment Share on other sites More sharing options...
MYRIAGON Posted July 15, 2005 CID Share Posted July 15, 2005 Do you have a router ? and is the MTU set to 1500 ? That was my first thought ......But there are a lot more people out here that know more than I, that can most likely offer more suggestions. Quote Link to comment Share on other sites More sharing options...
cmarkmyers Posted July 15, 2005 Author CID Share Posted July 15, 2005 I have a router. I cannot find any way to change or even check the settings but I did a test on dslreports.com and if I read it right my MTU is indeed at 1500. However, even when I plug the modem directly into the PC or Xbox my poor performance continues. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.