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I need HELP with my crappy Comcast Speeds

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My download absolutely sucks, I have the 8Mbps/768Kbps package and I am basically getting half of my connection.  WHAT THE HELL SHOULD I DO.  I live in Pompano Beach, Florida.  (South Florida)

:::.. Download Stats ..:::

Connection is:: 4204 Kbps about 4.2 Mbps (tested with 12160 kB)

Download Speed is:: 513 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Fri Sep 02 2005 17:16:59 GMT-0400 (Eastern Standard Time)

Bottom Line:: 75X faster than 56K 1MB download in 2 sec

Diagnosis: 90% + Okay : running at 99.62 % of your hosts average (Comcast.net)

Validation Link:: https://testmy.net/stats/id-6B9MTSC8O

:::.. Upload Stats ..:::

Connection is:: 699 Kbps about 0.7 Mbps (tested with 1013 kB)

Upload Speed is:: 85 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Fri Sep 02 2005 17:21:42 GMT-0400 (Eastern Standard Time)

Bottom Line:: 12X faster than 56K 1MB upload in 12.05 sec

Diagnosis: Awesome! 20% + : 91.51 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-QV497JWDC

Tweak Tester:


The current date is: Fri 09/02/2005

The current time is: 17:27:52.47

Microsoft Windows XP [Version 5.1.2600]

Pinging testmy.net [] with 32 bytes of data:

Reply from bytes=32 time=42ms TTL=50

Reply from bytes=32 time=44ms TTL=50

Reply from bytes=32 time=40ms TTL=50

Reply from bytes=32 time=40ms TTL=50

Ping statistics for

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 40ms, Maximum = 44ms, Average = 41ms

Ping Complete.

Tracing route to testmy.net []

over a maximum of 30 hops:

  1    10 ms    8 ms    7 ms

  2    8 ms    9 ms    7 ms

  3    8 ms    19 ms    34 ms

  4    16 ms    16 ms    18 ms

  5    41 ms    40 ms    56 ms

  6    63 ms    40 ms    43 ms  tbr2-p013702.hs1tx.ip.att.net []

  7    44 ms    44 ms    42 ms  tbr1-cl1.dlstx.ip.att.net []

  8    41 ms    40 ms    41 ms  gar1-p360.dlrtx.ip.att.net []

  9    41 ms    39 ms    39 ms

10    40 ms    41 ms    41 ms  vl31.dsr02.dllstx3.theplanet.com []

11    42 ms    41 ms    40 ms  dist-vlan41.dsr2-1.dllstx4.theplanet.com []

12    42 ms    41 ms    43 ms  gig1-0-1.tp-car9-1.dllstx4.theplanet.com []

13    40 ms    43 ms    68 ms  85.67-18-179.reverse.theplanet.com []

Trace complete.

For my download I can never go past 5000Kbps and my upload I can never go past 700Kbps.

I had this problem since the begginning I had Comcast.  I had it like a year and a half ago and cancelled that and went with Bellsouth.  Couple months later I switched back to Comcast.  I have the sb5100 modem and I run through a linksys router provided by vonage.  I am running on Windows XP service pack 2.  The only thing that bothers me is that I am a serious gamer and I seriously need my connection fixed both download and upload.  So if any one out there that can help me I'll be glad.  I am also having another technician come over again this Sunday.

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