Problems with the Web and TCP Accelerator (yellow status indicating DEGRADED)

[drdoom2005]

Hi,

Does anyone here still have problems with the accelerators and have the yellow (DEGRADED) status on their 6000/4020 units? Also, does anyone here have a detailed specification of what the "Degraded" status means? Thanks in advance for your help. 

Please state to which satellite are you pointing the antenna.   

[turner7205]

Degraded usually means your TCP or your acclerator is down. They tell me its a problem on their end. Try a reset see if it comes back. Mine does it like every third night after midnight and then its fine. No Direcway has not OFFCIALY announced what the degraded yellow light means.

[lumpy]

I have been getting the same thing the accelerator quits and Yellow is showing.  All I been doing to fix this problem is do a power cycle on my direcway modem.  I am on 83 West AMC9

[Xylem]

I keep getting disconnected from the Web Acceleration, and/or Tcp acceleration, getting me the yellow light of shame.

[lifeisnogood]

System Degraded

A yellow System Status indicator on the DW6000 and DW7000 indicates that web acceleration is not operational.If the cause is web acceleration related, the remote will have limited functionality.

Goto > 192.168.0.1 > Under HELP > Restart DW6000

After the light come up check web accelerator

if its operation

you should be up and running to internet.