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need help with optimum online


zucharn

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hey, I've been having problems where I will get Extremely low dl speeds during peak hours, sort of after 6 pm eastern time. I also get bad packet loss.

My operating system is windows xp professional with sp2

my isp is optimum online, advertised speed is 10000 1000 i think

tweaking hasn't worked that well for me, just caused problems so I think I am screwing up somewhere, these are my test results. I ran these tests at a non-peak time for me, they get much worse at peak hours. will post peak hour ones when I get a chance. thanks in advance for advice.

http://ttester.broadbandreports.com/tweak/block:2b88149?service=cable&speed=9999&os=winXP&via=normal

:::.. Download Stats ..:::

Connection is:: 355 Kbps about 0.4 Mbps (tested with 386 kB)

Download Speed is:: 43 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Fri Sep 30 2005 15:19:42 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 6X faster than 56K 1MB download in 23.81 sec

Diagnosis: May need help : running at only 6.06 % of your hosts average (optonline.net)

Validation Link:: https://testmy.net/stats/id-KRIU1NSC9

TCP/Web100 Network Diagnostic Tool v5.3.3d

click START to begin

Another client is currently being served, your test will begin within 45 seconds

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 767.33kB/s

running 10s inbound test (server to client) . . . . . . 588.77kB/s

Your PC is connected to a Cable/DSL modem

Information: The receive buffer should be 49.42 Kbytes to maximize throughput

click START to re-test

WEB100 Enabled Statistics:

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 767.33kB/s

running 10s inbound test (server to client) . . . . . . 588.77kB/s

------  Client System Details  ------

OS data: Name = Windows XP, Architecture = x86, Version = 5.1

Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_04

------  Web100 Detailed Analysis  ------

Cable modem/DSL/T1 link found.

Link set to Full Duplex mode

No network congestion discovered.

Good network cable(s) found

Normal duplex operation found.

Web100 reports the Round trip time = 134.95 msec; the Packet size = 1460 Bytes; and

There were 7 packets retransmitted, 29 duplicate acks received, and 0 SACK blocks received

The connection was idle 0 seconds (0%) of the time

This connection is receiver limited 13.88% of the time.

  Increasing the the client's receive buffer (17.0 KB) will improve performance

This connection is network limited 86.08% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:

RFC 2018 Selective Acknowledgment: OFF

RFC 896 Nagle Algorithm: ON

RFC 3168 Explicit Congestion Notification: OFF

RFC 1323 Time Stamping: OFF

RFC 1323 Window Scaling: OFF

Packet size is preserved End-to-End

Server IP addresses are preserved End-to-End

Information: Network Address Translation (NAT) box is modifying the Client's IP address

Server says [67.81.xx.xx] but Client says [192.168.x.xx]

WEB100 Kernel Variables:

Client: localhost/127.0.0.1

AckPktsIn: 250

AckPktsOut: 0

BytesRetrans: 10220

CongAvoid: 131

CongestionOverCount: 0

CongestionSignals: 5

CountRTT: 214

CurCwnd: 11680

CurMSS: 1460

CurRTO: 370

CurRwinRcvd: 17520

CurRwinSent: 16304

CurSsthresh: 8760

DSACKDups: 0

DataBytesIn: 0

DataBytesOut: 747520

DataPktsIn: 0

DataPktsOut: 512

DupAcksIn: 29

ECNEnabled: 0

FastRetran: 5

MaxCwnd: 18980

MaxMSS: 1460

MaxRTO: 510

MaxRTT: 330

MaxRwinRcvd: 17520

MaxRwinSent: 16304

MaxSsthresh: 8760

MinMSS: 1460

MinRTO: 320

MinRTT: 100

MinRwinRcvd: 17520

MinRwinSent: 16304

NagleEnabled: 1

OtherReductions: 1

PktsIn: 250

PktsOut: 512

PktsRetrans: 7

X_Rcvbuf: 103424

RcvWinScale: 2147483647

SACKEnabled: 0

SACKsRcvd: 0

SendStall: 0

SlowStart: 15

SampleRTT: 190

SmoothedRTT: 140

X_Sndbuf: 103424

SndWinScale: 2147483647

SndLimTimeRwin: 1441803

SndLimTimeCwnd: 8935682

SndLimTimeSender: 2814

SndLimTransRwin: 1

SndLimTransCwnd: 2

SndLimTransSender: 1

SndLimBytesRwin: 189800

SndLimBytesCwnd: 557720

SndLimBytesSender: 0

SubsequentTimeouts: 0

SumRTT: 28880

Timeouts: 0

TimestampsEnabled: 0

WinScaleRcvd: 2147483647

WinScaleSent: 2147483647

DupAcksOut: 0

StartTimeUsec: 645873

Duration: 10384431

c2sData: 2

c2sAck: 2

s2cData: 9

s2cAck: 2

half_duplex: 0

link: 100

congestion: 0

bad_cable: 0

mismatch: 0

spd: 0.00

bw: 0.84

loss: 0.009765625

avgrtt: 134.95

waitsec: 0.00

timesec: 10.00

order: 0.1160

rwintime: 0.1389

sendtime: 0.0003

cwndtime: 0.8608

rwin: 0.1337

swin: 0.7891

cwin: 0.1448

rttsec: 0.134953

Sndbuf: 103424

aspd: 0.80761

Checking for mismatch on uplink

(speed > 50 [0>50], (xmitspeed < 5) [0.76<5]

(rwintime > .9) [0.13>.9], (loss < .01) [0.00<.01]

Checking for excessive errors condition

(loss/sec > .15) [9.76>.15], (cwndtime > .6) [0.86>.6],

(loss < .01) [0.00<.01], (MaxSsthresh > 0) [8760>0]

Checking for 10 Mbps link

(speed < 9.5) [0<9.5], (speed > 3.0) [0>3.0]

(xmitspeed < 9.5) [0.76<9.5] (loss < .01) [0.00<.01], (mylink > 0) [3.0>0]

Checking for Wireless link

(sendtime = 0) [3.0E=0], (speed < 5) [0<5]

(Estimate > 50 [0.84>50], (Rwintime > 90) [0.13>.90]

(RwinTrans/CwndTrans = 1) [1/2=1], (mylink > 0) [3.0>0]

Checking for DSL/Cable Modem link

(speed < 2) [0<2], (SndLimTransSender = 0) [1=0]

(SendTime = 0) [3.0E-4=0], (mylink > 0) [3.0>0]

Checking for half-duplex condition

(rwintime > .95) [0.13>.95], (RwinTrans/sec > 30) [0.1>30],

(SenderTrans/sec > 30) [0.1>30], OR (mylink <= 10) [3.0<=10]

Checking for congestion

(cwndtime > .02) [0.86>.02], (mismatch = 0) [0=0]

(MaxSsthresh > 0) [8760>0]

estimate = 0.84 based on packet size = 11Kbits, RTT = 134.95msec, and loss = 0.009765625

The theoretical network limit is 0.84 Mbps

The NDT server has a 101.0 KByte buffer which limits the throughput to 5.84 Mbps

Your PC/Workstation has a 17.0 KByte buffer which limits the throughput to 0.99 Mbps

The network based flow control limits the throughput to 1.07 Mbps

Client Data reports link is 'T1', Client Acks report link is 'T1'

Server Data reports link is '10 Gig', Server Acks report link is 'T1'

forgot traceroute

The current date is: Fri 09/30/2005

The current time is: 15:33:33.56

Microsoft Windows XP [Version 5.1.2600]

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=51ms TTL=50

Reply from 67.18.179.85: bytes=32 time=66ms TTL=50

Reply from 67.18.179.85: bytes=32 time=57ms TTL=50

Reply from 67.18.179.85: bytes=32 time=50ms TTL=50

Ping statistics for 67.18.179.85:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 50ms, Maximum = 66ms, Average = 56ms

Ping Complete.

Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    1 ms    1 ms    1 ms  192.168.x.x

  2    20 ms    12 ms    14 ms  10.86.160.1

  3    18 ms    13 ms    13 ms  dstswr1-vlan2.rh.brfdnj.cv.net [67.83.242.161]

  4    14 ms    12 ms    16 ms  r3-ge10-2.mhe.prnynj.cv.net [67.83.242.129]

  5    25 ms    12 ms    14 ms  r2-srp13-0.wan.prnynj.cv.net [65.19.112.18]

  6    16 ms    16 ms    17 ms  r1-srp1-0.in.nycmny83.cv.net [65.19.96.53]

  7    24 ms    21 ms    21 ms  r1-pos1-0.in.asbnva16.cv.net [167.206.8.150]

  8    *        *        *    Request timed out.

  9    22 ms    32 ms    26 ms  so-4-0-0.mpr2.iad2.us.above.net [64.125.30.122]

10    33 ms    24 ms    18 ms  so-4-0-0.mpr1.iad1.us.above.net [64.125.28.213]

11    61 ms    22 ms    28 ms  so-0-0-0.mpr2.iad1.us.above.net [64.125.29.110]

12    23 ms    21 ms    23 ms  so-1-0-0.cr2.dca2.us.above.net [64.125.28.129]

13    82 ms    49 ms    50 ms  so-2-2-0.cr2.dfw2.us.above.net [64.125.29.9]

14    55 ms    50 ms    51 ms  216.200.6.237.theplanet.com [216.200.6.237]

15    62 ms    67 ms    69 ms  vl31.dsr01.dllstx3.theplanet.com [70.85.127.29]

16    89 ms    64 ms    55 ms  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]

17    53 ms    55 ms    60 ms  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69]

18    54 ms    50 ms    65 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Trace complete.

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