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Got subscribe for 2mb and I am getting 237kb or lower.

Haven't you confused bits and bytes as is commonly the case? What are the exact words and numbers used by your ISP to describe the accesss plan?

2 Mbit equals about 244 kByte, so your tests match the advertised speed. That is quite low speed, but might be normal if you live in a remote location.

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4 hours ago, Ian3005 said:

The only way to get results is to keep on them. I have often resorted to calling every 15 minutes. Even then it took 61 days to resolve the connection issue.


Sometimes polite persistence is the only way to get people to own a problem.

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