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Carl109

DON'T switch to NBN just yet!

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Here's a warning for those looking to jump to NBN soon. We had Optus cable internet, with a consistent 20-35Mbps down, even during the peak. Our first week of Optus NBN has been a massive let down. Despite paying for the 50Mbps plan, we're lucky to get 3 or 4Mbps during the peak, and drop as low as 1.5Mbps. All Optus can tell me is that the exchange doesn't yet have enough capacity, but "they're working on it". So if you're currently on cable, I'd say hang on as long as you can!

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That wasn't a very good answer they gave you "the exchange doesn't yet have enough capacity,". They've sold you a package at 50. I have a 50/5 plan with Spectrum (Time Warner) here in Cincinnati, OH in the US and I just tested to the Australian TestMy test server and got 25 to 35 Mbps down. When I test to closer servers (New York), I get close to 70. 

 

I would keep keep contacting them. Ask for an estimated fix time, and ask them for a huge discount since they apparently sold you a package prematurely and can't deliver the product.

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We also had OPTUS Cable and now you do not get a choice. You have to switch over to the NBN, they took our old cable 100/2MB/s and replaced it with 25/5MB/s for the same price. I’ve called them 4 times and they keep telling me they’ll switch it over.

So if I plugged into the older router via ethernet I’d get about 105MB/s down but always 1.5MB’s up

Now on NBN it’s supposed to be 25/5 and I was getting readings of 15/3MB’s so I’m terrified that they’ve done the same to us and will not admit it. They said it’s been switched to 100/40MB’s now and I’m getting an average of 21/9MB's

 

Something is seriously wrong and I’ve had a lot of different ISP’s over the years being a renter but OPTUS have been fantastic here for the last 6-7 years. Now they’re absolutely shocking. It’s such a shame, I get faster speeds on my mobile on 4G which is OPTUS too. How sad is that. 

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