guyhoghton

Hi. As the above posts are 2 or more years old I'm wondering whether the suggestions discussed got implemented? Like some of the other commenters above I am trying to gather evidence about an unstable ADSL connection that often goes so slow that it becomes unusable for a time. I am running auto tests one after the other to get a week of evidence, but I often find when I check that the browser is just displaying a message "Cannot contact server, try again later" or words to that effect. On checking the results I find that the last result was several hours ago and it was a good speed. So I surmise that the connection swung down to zero or a few kilobits per second, and when TestMy tried to do its next test the browser couldn't talk to the server and that was the end of the auto testing, because presumably the browser polls the server not vice versa. Otherwise the drop-out might have happened during a test, with the same outcome. Was there some fix to this that got added to later versions of the auto test? It's frustrating because I can't record the occurrence of the very thing I am trying to prove - that the connection becomes unusable. If this is still on the developers' to-do list could I make a suggestion for a solution design? 1. Have the client code that polls for a test implemented in a hidden frame, not the frame that displays the result, so that the polling code doesn't get nuked if the request to the server times out, and will request the next test as usual when the time comes. 2. Server does not abort the auto test if results stop coming through. Instead it records a speed result of ZERO each time a test result is expected but is not received, after waiting for a period of grace to allow for network delays. I do hope you will consider this or some similar solution, or if you have already implemented a solution perhaps we could investigate why I'm getting the experience I described above. Many thanks.

Thanks mudmanc4. It's an old machine, for sure. I'm using it because it's available as an always-on dedicated test machine while I'm gathering this test evidence. It's fortunate that there are several web browsers to try.

Update: I installed Google Chrome and used that as the test browser instead. Auto testing is working well with that. it's still testing and has almost completed another sequence of 100 tests. It must be an Internet Explorer issue. SOLVED.

I am trying to run an "auto test" of 100 tests, one every 15 minutes, to gather evidence about the instability of my ADSL connection. After one successful run of 100 tests, I am trying to get another 100, but I find that the repeats stop happening after just a few tests. On the latest attempt it stopped at test no. 2. The machine I am using is a DELL desktop running Windows XP SP3. The browser is Internet Explorer 8. Any ideas what I can do to diagnose and/or fix this problem?

Thanks for that advice. Unfortunately I didn't set an identifier with any of the tests. I'll look to do that from now on. When I choose the 'Export' button above the test results table, it gives a spreadsheet of the results, and this contains a column for "Extra ID". I notice that the tests I've been running so far in April have the Extra ID '60------gb', and all previous tests have an Extra ID of '65------gb'. So it may be possible to select out the old unstable tests using Extra ID although I didn't specifically set it myself. However in the Drop-down list above the results table for identifiers, I see entries like 'Dallas, TX, Office, Location1' etc. but nothing like '60------gb'.

Sorry if this is already explained elsewhere. I've looked all over the site but couldn't find the info. I've performed several auto tests from the same location over the last 15 months, and I wanted to ask a question about the test results, as follows. Above the graph, the average and max speeds are given. Are these metrics taken over the totality of all my tests, or just over the most recent test, or just over the 25 readings displayed in the graph? This DSL connection has stabilised a lot over the last year, so an average taken over all my tests would be badly skewed by the unstable period. Many thanks.

I am trying to run an 'auto' test over a day or two in order to confirm that my broadband speed is very unstable, which I believe it is. I set up the test to run every 15 minutes for 100 cycles, and start the test. The page changes to one which says it is downloading some data, and a progress bar moves across the screen. Then the mouse pointer goes to the "busy" hourglass state, and after half a minute a dialog box appears saying: "To display the webpage again, Internet Explorer needs to resend the information you have prevously submitted", and there are two buttons: "Retry" and "Cancel". Pressing Retry only results in the dialog box re-appearing half a minute or so later. Obviously I cannot sit here pressing the button for 25 hours, and I don't think the test is proceeding anyway. Please help: how do I stop this box and get the test to run? O/S is Windows XP SP3, I.E. version is 8.0.6001.

Apologies if this question has been asked before. I couldn't find anything relevant to it on the forum. I've been running some automatic tests over several days, and the results show that my download speed is very unstable, occasionally peaking at about 5.5 Mbps but sometimes down as low as 135 Kbps. I have attached a screenshot of the graph of the test results. I would like to give my ISP a link which would take them to the page which lists these results, so they could see the speeds measured and the graph. Is that possible? I can't see any "share these results" facility in TestMy.net, so I guess it can't be done, but I thought I would ask. I know I can export the results to a CSV file, and send that to my ISP. But if they could see the results on this website it would really help to authenticate them. My ISP is very quick to deny any speed problems or to suggest that my equipment is at fault, and for all they know I might have made up the CSV file. Thanks for any help.