hawkman624

Thank you Pgoodwin1. I have tried everything possible. If they don't change their field technicians. It will never be fixed. They just don't know what they are doing. But you don't know how much I appreciate your help. Again...Thank You!

Your speeds still seem very low, so I still would keep contacting them. Ask them what download speed should you expect as a max. 
 
Since your our speed with the Ethernet cable connected was the same as when on wireless, it's obviously not a wireless signal strength problem. Try booting in Safe mode with networking and see if that makes a difference. That eliminates some software issues.
 
you could also check with friends using Windstream and find out what their speeds are - tell them to measure using TestMy.net.
 
if you're using a laptop, you could take it to a friends house and run speed tests there and see if your results are any different.

The 100Mbps info your seeing may be the max theoretical limit of your hardware on your local area network, but what plan you are on may be something less. When I look in the database here on TestMy.net, none of the speeds logged for any of the Windstream members average anywhere near 100 Mbps.
 
 

Try plugging your computer directly into the modem using an Ethernet cable and see what your test scores are here on TestMy

I see they do offer a 100Mbps connection in your area, so you should be able to get this sorted with them.
 

The Local Area Network, or LAN, can and will achieve 100MBps with cards as old as ~1990 give or take ten years depending on what card and network it is.
 
The Wide Area Network, or WAN, is what the ISP controls.
 
To visualize the idea, think of the WAN  as the jug of milk.
Now think of the opening of the jug of milk as the Network card in your machine in this instance.
 
Lots of milk in that jug, the size of the opening, where the 'cap' / bandwidth is, will determine at which the flow of milk runs from inside the jug, to the glass / LAN.
 
Just as; lots of available 'bandwidth' or available flow on the WAN, where settings or size of the 'cap' or capacity of flow in the network card to the local machine.
 
Where are you reading the 100MBps from? If it is hovering over an icon in the lower task bar in windows, that is the current maximum theoretical speed the Local network, or LAN can achieve from the hardware / software which controls it.
 
Where are you reading 'Not enough bandwidth' ?
And what are you attempting to do when seeing this message?

Have you talked to them about this on the phone?

Completely agree with @Pgoodwin1 , just be kind and continue perseverance with this issue.
 
 Looking at your test scores, it would appear they could have you on a 10Mbps plan.
 
@hawkman624
Can you say whether you have a cable, or using the phone line through windstream?

Keep pestering them. After a couple or three calls, they'll usually treat it like a real problem and elevate it