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james1979

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james1979 last won the day on August 22 2016

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About james1979

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  1. While I resorted to aggressive tactics, this issue has now been acknowledged by Exede and will soon be remedied for all. Just follow the URL above.
  2. Thanks for that info Gabe. It is not surprising that Jupiter-1 can match the speeds of ViaSat-1 since Hughes sort of cloned the design of ViaSat-1. They were both built my Space Systems Loral who was successfully sued by ViaSat for sharing their patents with Hughes. Not surprisingly, ViaSat-2 was built by Boeing instead of SS/L. I am familiar with HughesNet's efforts to exchange HT1000s for HT1100. I was an early Gen4 subscriber with an HT1000 modem, but my system never worked quite right (<= 1 Mbps) so I cancelled. I later traced the problem to being with my former HT1000 modem
  3. I've done all that I can to debug the Exede modem bug and try to get it fixed ASAP. It is not trivial to get the attention of someone "high enough" to read a modem bug report, but I have tried. Reproducible-Bugs-in-Current-SB2-Modem-Software-on-Exede-12
  4. I didn't realize that Hughes was delivering 30 Mbps speeds. What modem model are you using? I'm using Exede-12 now which effectively tops out at around 23 Mbps with a Surfbeam 2 modem. Exede introduced a new modem on a limited basis earlier this year. It was advertised as an "Exede Boost 25" modem, but there have been reports of their new modem achieving 40 Mbps down. I declined the brief opportunity to try it out as I didn't see a reason to spend an extra $10/month for higher speeds that I don't really need. I later realized that I was very likely being offered a chanc
  5. I'm glad that I could be of help! I consider TestMy.net to be the best speed test program for my purposes, and just don't trust other speed test software as much as TMN. As such, I have not been able to perform a really good speed test for around 4 months now. I cannot currently think of any other information to provide that I have not posted on that Wild Blue World topic. What must have happened is that someone at ViaSat / Exede noticed modem crashes being generated by TMN. Some type of kludge was added the Exede's modem software to prevent the modem from crashing. Instead, TMN ju
  6. The last that I read, Hughes does consider getting 60% of your "up to" speed to be acceptable. However, if you're routinely only getting speeds like 0.4 Mbps, then something is wrong. If you have an HT1000 modem instead of an HT1100, then that is your problem.
  7. Depending upon the software version of Exede's modems, a download speed test with a manual test size of 75 MB or more will currently "hang" around 1/2 way through the test or else the modem will crash. As mentioned in the title, the bug is in Exede's "web acceleration" software not testmy.net's software. The brief history is as follows: Around April 2016, I began experiencing modem crashes with Exede-12 while performing 75-100 MB download speed tests. Due to other ongoing issues causing modem disconnects, it was not obvious to me that there was a bug in Exede's modem so
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