jsbollin

according to the comcast.net forums you will receive an email if your area is due for an upgrade. caution though...you need to stay on top of it. when the new "upgraded 6mb tier became available I had to call them several times to get them to "open up" my modem for the higher speed. Keep running speed tests and call them on the phone vs the chat thing. i made a tech stay on the line with me for 30 minutes until I received the new upgrade (I also got a refund for 4 days of service )

worked for me...true usually its only a day or two worth of service but its worth it when their network goes down the pooper. i pay $150 a month for cable/internet. I expect to receive what I pay for.

try the comcast.net tech chat thing...they can walk you through it step by step.

:::.. Download Stats ..::: Connection is:: 6139 Kbps about 6.1 Mbps (tested with 5983 kB) Download Speed is:: 749 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Tue Aug 09 2005 19:39:03 GMT-0400 (Eastern Standard Time) Bottom Line:: 110X faster than 56K 1MB download in 1.37 sec Diagnosis: Awesome! 20% + : 56.33 % faster than the average for host (comcast.net) Validation Link:: https://testmy.net/stats/id-SMLNBQI0J knoxville tn "upgraded" tier...

I recently received my "upgrade" about a week ago and noticed a marginal difference. I upgraded to the "gold tier" ($10 more per month for the 6mb speed) and have noticed my speed ranging from 4.5 - 5.5....and then it will drop down to around 3.5 or so for a few hours. You may want to make sure you are actually receiving the upgrade speed (gold). I called and had it added on but it never went through...called again the next day and the didn't save it to my account. Finally after 3 days my modem finally received the upgraded signal...Comcast=crapcast I have a "tech" hahahaha coming out next Sat to do a line test. I'm sure the guy will replace to connectors and call it ?fixed". Any idea how you can make Comcast provide you with a signal booster et al...? :::.. Download Stats ..::: Connection is:: 5418 Kbps about 5.4 Mbps (tested with 5983 KB) Download Speed is:: 661 KB/s Tested From:: http://www.testmy.net/ Test Time:: Sat Feb 19 2005 15:24:22 GMT-0500 (Eastern Standard Time) Bottom Line:: 97X faster than 56K 1MB download in 1.55 sec Diagnosis: Awesome! 20% + : 74.1 % faster than the average for host (comcast.net) Validation Link:: https://testmy.net/id-UOLDZBWP6