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Everything posted by rebrecs

  1. Hi, this is not a bug report, just request for clarification. Member Rank is presented differently depending on where you look at it. This could easily be 'date range' selection or update frequency, or 'most recent tests only versus total history'. It is not causing my world to be shattered but I would like to understand it. If you look at member rank this way: DB-> Fastest Members-> find your name; there is one set of data formulating the average, thus the rank. If you look at member rank this way: DB-> Fastest ISPs-> pick your ISP-> select Member Rank Tab-> find your name; there you will see different data formulating the average, thus the rank. Again, no emergency, just curious. Thanks in advance. --john
  2. Suddenlink fell from 1st to 2nd place with a noticeable reduction in average speed. Their infrastructure in my geography got very sick earlier this year and it took them a long time to straighten it out. Thus it makes me nervous when I see this drop.
  3. Three months ago I began investigating what is involved in hosting my own domain. That may seem counter-intuitive to some, since most folks I know rejoice in not having to do that. The ubiquitous opinion is; "put the headaches into the hands of people who know how to do that." Admittedly, I may also find it is indeed too much work. My domains are hosted by Bluehost, and I have always had great experiences with that company. My reasons for wanting to self-host are not a negative reflection upon Bluehost. My ISP is Suddenlink. I will change to another ISP as soon as there is a viable alternative. At this time, there is not. My objection to Suddenlink is not technical. Indeed, they are ranked #1 on the TMN ISP Speed page. In order to host my domain, my facility must have the fastest UPLOAD speed attainable within my budget. Once I found TMN, my testing revealed big problems. Problems which did not show up on the Suddenlink Speed Test. Three months ago, I was paying for 40 Mbps Upload, and getting 5 Mbps. Today my speed is at 40 Mbps and holding. It was a difficult journey from 5 to 40. One I could not have made without TMN. I cannot over emphasize how impressed I am with TMN. Those of you who are not programmers or engineers in the data industry are likely not able to appreciate the magnitude and excellence of the work that has gone on to create and maintain this site. All of the changes made to get this result were made with configuration options and parameters on a single piece of gear in my facility, an ASUS AC-3100, which is a consumer combo box. Fundamentally it is a 4 port network bridge device with one port capable of interfacing to a cable modem, and a Wireless Access Point bolted on (built-in). I suppose there is an implicit endorsement of the unit in what I just said. It is able to move data at the ISP limited rate. Con's; hard to decipher the use of it's options due to the non-technical nature of its documentation. (consumer friendly baby talk) 5 to 40 in 3 months:
  4. And now finally -- I have reached the speed I am paying for !!!! I need to thank TNM. I could not have gotten to here without it. Prior to this last change, I had hit a brick wall at 20Mbps with terrible variance. Now runs smoothly at full speed. Additionally, I can now get the full 400Mbps without using multithread. The change that got me to this quantum leap were made in my router to the NAT settings.
  5. Hi, I know you have bigger fish to fry, so consider this a quick discussion from which a feature request might emerge. Part 1 - middle variance Part 2 - My Averages Part 1: Variance I was thinking about middle variance and wondering whether variances (generally) can legitimately be averaged ? If so, would an average of variances be interesting enough to be included on either the My Averages or My Results pages? How interesting is it? TCP/IP routing, by nature, accepts congestion as a fact of life. I don't want to suggest any improvements to the only protocol we have that has worked for over 50 years. But, if the variance is high due to settings or issues either on my server or in my router, then it becomes interesting to me. (Under my control) Additionally, if my alleged "Internet Service Provider" is responsible for adding variance beyond what would be expected on an IP network, then that, unfortunately, has to be interesting to me also. My vote is yes. It is interesting as a troubleshooting aid if nothing else. Having said that, I understand the priority of adding such as this would likely be low compared to other features. Especially since one can repeatedly run single tests to use it as a troubleshooting aid. I think I would rank it as a "nice to have." Part 2: My Averages Please correct me if I am mistaken, I don't think the My Averages report is aware of identifiers. I believe it uses all the data it can find and produces the results. Admittedly I have not looked at the CSV export file which might be different. You could get as fancy as you want with filtering capabilities on that report. I have seen other posts here requesting "is it a cell phone," etc. In my view, and for my purposes, running the report "by identifier" is very sufficient. It is easy enough to assign identifiers to cell phones (or whatever) when running tests. Again, let me know if I am misrepresenting the functionality that is currently available. As always, your assistance is greatly appreciated. Keep up the great work. --John
  6. ignore previous, I found that answer. Multithread applies to download and automatic. should I assume you continue to open connections until you hit the max speed attainable ?
  7. Does multithreaded apply to both Upload and Download tests ?
  8. Hi, While testing Downloads, I'm switching back and forth between Multi-threaded and Single Server modes. The single server tests (non multi-threaded) are consistently a lot worse from a total Mbps perspective. Additionally, the Single Server Test results screen (page<?>), upon completion shows me a Tips analysis chart along with the test result. The multithreaded test results screen/page does not show me a Tips analysis upon completion. I could not locate a way to invoke a Tips analysis on the multithreaded results. I apologize in advance if this is all explained somewhere and I failed to discover it. I might infer that the Tips chart is not shown if the variance is deemed ok (below some level), or that it does not apply to multithreaded tests, or both , or neither. Could you help me out ? Thank you. --John
  9. Wow... look at this test result. I pay for 400 Down and my Avg Down is around 448. I snuck one by their speed throttle mechanism. At least now I know my neighborhood and facility wiring etc. can handle 1 gig. How this happened I don't know, but here is my theory. Based on the last thing I did, which was manipulating my so called router to grab it's Ip address from the host's DHCP but ignore everything else that comes from the Host's DHCP -- my router finally picked up DNS from I proved my so called router was using the new DNS server via the cool tool on this site (DNS lookup or something similar, under Misc --> tools). So, the very first time I ran the test without the extra DHCP baggage - my Down test hit 1 gig+, but their clever infrastructure caught on real fast. At first it over-corrected, then settled down in at the speed I usually get in my test results. So, no, benchmarking is not my hobby. I just want to be well prepared for my inevitable conversation with my dear old ISP.
  10. The modem is an Arris SB6190 I thought I was running multithreaded tests. I will check my settings.
  11. Hi, Here are two multi-path concepts. Are they related? If so, how? My ISP, (*not known for passing useful, accurate, or true information) has advised that a DOCSIS 3.0 modem is required in order to get the promised net speed. That sounds like something that would be in a help-desk cookbook, so I'm going to accept it. However, my question is more along the lines of-- whether a program, say at the Java language/C++ language level can specify channels/lanes (whatever), or if the DOCSIS thing is just network hardware infrastructure. And most relevant, does our TMN multi-threaded architecture depend on DOCSIS? Thanks in advance. --john
  12. I can easily accept that rationale. Thank you. I don't want to get started on what they "deserve." I continue to evangelize the use of TMN Good stuff.
  13. Sir Webmaster, I am using DNS services from Cloudfare ( / So that you know your efforts are not in vain - I chose Cloudfare based on reading "Step 6" a while back. Good Document. 😉
  14. Hi, this is just a small thing .. but since you asked.... After a test, there is comparison data at top. Things like % > than my average, % greater than whole world, etc. One of them is % > than Host. Hmmm. I would have to think about this longer to know what to recommend. For now I will just submit what I am pondering. The average numbers on Host have a lot to do with the subscription. (e.g. I pay for 5Mbps, and so 5Mbps is what I get.) Lots of people are running tests, and we don't know what speed they are paying for in their subscription. I think it may drive assumptions in peoples minds that could give the ISP a bad rap. As in, it may not be true that XYZ ISP can only go 5 Mbps Up, but it is certainly true that the majority of people here running tests have paid for that specific rate. Like I said, its a small thing, but does mean that particular comparison statement might could use an asterisk or something to clarify the fact that the Host results are sensitive to more than just the capability of their infrastructure. It is not an issue for individuals running tests since we already know the specifics of our own subscriptions.
  15. Hi all, just passing along my experience - your mileage may vary. I think its worth submitting since I was able to double both my UP and DOWN test speeds with these small changes. These observations were made with an ASUS AC-3100 Router, from a hardwired 8p 24 gig (mem) server with a 1 gig Ethernet card. Firewall off I understand this is religious, but I set the devices to protect themselves as best I can. After all, I had no firewall rules in place anyway. So the firewall was just kind of a big piece of code in the router that had to do work on the packets - slowing the router down significantly. IMO that protection can be done elsewhere for much less expense in speed. Again, broad stroke firewall (even with no rules set) does protect against certain attacks - so turning it of is a choice I gamble on since I'm not the department of defense and nobody is trying to prove anything by screwing me over. AND, my server firewall does the same stuff regarding DoS attacks and what not. ( all these fear factors we live with ) NAT Acceleration (cut through) on NAT is a confusing thing to investigate. Devices, L3 switches, routers all have settings. I'm still reading about it. However for today, I can tell you that NAT acceleration ON allows a bunch of stuff to bypass the processor in the router and it makes a HUGE difference in Download speed. Turning it on or off did not make any difference in Upload speed. DNS Settings Talking about DNS settings arrives at a discussion of DHCP settings. That is because DHCP does you the kind favor of loading up the address of it's favorite DNS values when you do not tell it otherwise. This is the setting that allowed me to get from about 5Mbps Upload to 20Mbps Upload instantly. I was initially using the ISPs DNS server, and had my router set to allow DHCP pass through so my devices were becoming contaminated with the ISPs DNS address. This is a tricky topic but it makes a big difference. Consult your manuals carefully. Bottom line, do what is needed to get a good DNS server working for you. --john
  16. Hey CA3LE, I looked up combined average. I actually like that formula. I just wasn't aware of it <anymore>. As you said, hard to say what is most meaningful for ranking. I suppose ranking Up and Down separately has a couple of things going for it. The ISPs sell their product in terms of two speeds, and have pretty much taught the public that Up and Down are different. The combined average, while elegantly capturing the weight of each individual average set, is not pure with respect to network speed. (i.e. includes a weight factor for # of events in each average set, and measures the test operators choices of which test) If some are interested in characterizing the test operator's decisions, they could look at the raw data and find out how many of each were run. Along those lines, I was recently considering how the ISP data limits, or even the Cost of the subscription might be useful -- then regained my senses. Corrupts the central theme of Net Speed. Maybe someday, when you SELL the Pro version, you can make it a comprehensive benchmark :-) It is hugely useful and wonderful just the way it is. So that's my vote FWIW. Separate Ranks. I have not done any screen programming since the Jurassic period, but I imagine you are all over it !!
  17. This screenshot is from "Member Statistics" results page. How is this number computed please?
  18. Using Mozilla, ASUS router. This chart shows incremental changes based on router settings. I'm still a long way from the 50 Mbps I'm paying for, but progress is progress.
  19. Hi, I run tests from a specific 8p Brazillion gigabite hard wired server and have (until now) a clean baseline of results. OK - dummy me decided to run a test from a wifi connected laptop to test the meters on my router. I specifically DID NOT sign in before running the test because I specifically did not want this result anywhere but on the screen - and possibly over in the host section. But certainly not in my results. Well, it seems it did find its way into my results. The ever clever TMN might have correlated the ip address since my LAN hides behind a single ISP chosen ip addr ? If not that, then what ? So - I need two things: 1) can I delete a test entry ? 2) how do I isolate different sets of test data for different devices ? I'm sure that is all explained in the app, so I apologize in advance for asking without deep research but I got a bunch of other stuff to do. Please help. Thank you , --John
  20. Hi. It seems you have already gotten great advice on troubleshooting network gadgets and wiring etc. I'm not able to improve on that. Rather, I am responding to the "run around." I agree. But, you to let the tech come out. They operate from a cookbook so if you don't let the tech come out, any assistance you might have gotten will stop right there. The Run Around (aka the customer beat down) In my experience, the degradation of common decency and disappearance of customer service (in the historic sense) is notably more evident in the ISP industry than in any other. I have been appalled, irate, offended, and above all extremely frustrated by ISP support. In today's game, all industries seek to advance the state of their automated support. In my opinion, service organizations begrudgingly hang on to "real person" support. An entire industry has popped up packaging and selling Artificial Intelligence products to the service industry, promising them that their gadgets can eventually replace people all together. This is what the starry eyed executives spend their time thinking about. Call center managers address their rate-of-complaints in two ways. First, they convince their executives that they face a no-win scenario because the customers are so non-technical. The customers are also emotional in their presentation of the problems. Having convinced the executives of this provides the call center with a blanket of protection. Call center workers know this, and know they are allowed to be demonstrably irritated, curt, rude, and even hang up on you without penalty. The second way Call Center managers address complaints against them is to simply remove the means for a customer to file a complaint other than to complain to the call center themselves.
  21. Hi. I understand that turning off a firewall sounds like a mortal sin to many. (maybe most) I think the merits of a router based firewall is a great topic. But for today, on this thread, I simply want to show the difference in performance. The black arrow is where (in time) I turned it off. I changed no other variables.
  22. I think it's probably fine. Especially if I am the 1st and only to ever ask. Admittedly, I am not the best at associating a meaning via context. I liked what you said; "Host = ISP because they are hosting my internet connection." Given that I was operating a web test on a web test site, the simplest explanation would be the one you intended. Though I will say, my second guessing arose from the possibility that TNM may have captured my domain and used it to test the connection speeds to the Host that Hosts my websites or the Host that Hosts my email, etc. However, reading further I now Know there are a fixed set of participating servers. (hosts) "Server" is another one of those words. As a sidebar I will tell you that the section on improving connection speed was good. I found a couple of not nice things on my Windows box after reading that. And, as I read through the section on DNS - I was forced to learn a lot more about DHCP than I ever wanted to know. I was hosting DHCP on my router for the LAN but all it was doing was using DHCP pass through from the ISP so I was still getting their DNS, and so forth and so on. Anyway - great site. I love this test. I run it every morning.
  23. I'm sure some will find this nit picky. Sorry, I have to ask. Pasted from a test result, see the word Host on the button. That word is highly overloaded. I just want to confirm my assumption that it means ISP infrastructure. When I press that button, it is not immediately apparent to me what I'm looking at exactly. I am still hunting for the help page that describes it.
  24. Reply Text: I'm not sure how relevant this is, but I once had a router that claimed to evenly distribute data between the wired connections and wireless connections. I was not happy to find that out and looked for a way to turn it off, finding none. I wanted that OFF since the thought of some guest sitting on the back porch listening to music on their phone might interfere with a critical download or a lengthy render from a subscribed App --- well, you get the idea, right? So you may or may not be experiencing your router doing you a favor - with some load balancing feature or hidden fairness algorithm like mine had before I slung it out into the yard.🤨 Oh, and btw, you should absolutely not need to reboot that device everyday. --john
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